Adaptable Project Manager with distinguished knowledge of designing and proposing projects and managing operational IT Infrastructure. Proven leadership skills with customer-oriented management and program introduction.
Results-driven technology leader, with 15+ years of experience in large engagements including complex IT Project Management, IT Infrastructure Management, Cloud Computing, ITIL Framework, Technical Support, SLA Management, etc.
Expertise in business process automation, improving efficiencies and reducing turn around times to enhance customer experience
Decisive leader coupled with outstanding technical skills, strong communication abilities and exceptional intelligence that excels in matrix and structures
Have 6 years’ experience in cloud migration (Business Continuity management and disaster recovery planning / execution, Azure, AWS and Oracle Fusion HCM Cloud) and digital transformation projects.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Project Manager
Boeing India Pvt Ltd
Bangalore
10.2018 - Current
For IT Infrastructure and Cloud Migration Projects Key Deliverables:.
Spearheading wide gamut of activities encompassing:.
Implementation of program management best practices including BCM and DR activities.
Executing program/ project ensuring completion of program phases, maintenance and analysis of program metrics.
Accountability for overall program health.
Handling digital transformation project for Cloud Migration of Azure , AWS and Google.
Leading risks, issues and opportunity assessment for the project; generating the weekly reports for management review and inputs.
Collaborating with peers and partners throughout Boeing, including supplier partners.
Partnering with internal and external stakeholders, customers and peers to develop strategies, goals and objectives aligned with organization strategy and driving business solutions.
Overseeing activities to determine project scope, schedule and budget baselines based on an understanding of the business process development and system development lifecycle; Implementing project plans within pre-set budgets and deadlines.
Monitoring offshore delivery management for technical deliverables of concurrent projects.
Streamlining operation procedures & advised management to adopt modern techniques for helping organization to maintain flawless system.
Stating standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs.
Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations.
Developed and initiated projects, including managing costs, schedule and performance.
Associate Manager, Team lead, senior Software Engineer, Software Engineer
Accenture Solutions India Pvt Ltd
Bangalore
03.2006 - 10.2018
Key Deliverables:.
Designed, developed, implemented and maintained ITIL governance framework based on industrial standards and best practices.
Handled process for escalation to client on no response cases from users.
Monitored the development and management of regional infrastructure/applications, annual budget (operational & overhead cost) and ensured provisioning of detailed cost estimates for business, infrastructure / application projects.
Contributed to business & technology vision & direction by influencing strategies & monitoring execution of major technology initiatives.
Established and maintained clear communication with business sponsors and IT Teams on corporate plans, policies status, issues, progress, and risk control.
Looked after overall Disaster Recovery and Business Continuity management/planning, System Integration, IT operations, data centre infrastructure along with establishing of short / long term plans and budgets for the preparation of IT blueprint for the organization.
Provided end-to-end management of multiple projects from conceptualization and visualization to technology mapping and final execution of projects.
Held review meetings to monitor progress of the project as per schedule / budgets, and ensured timely completion and delivery of the project to the client; extended production support of multiple applications.
Mapped requirements & provide best solutions involving evaluation & definition of scope of project and finalisation of project requirements.
Technical Support Executive
America Online India Private Limited
Bangalore, Karnataka
01.2005 - 03.2006
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
Acharaya Institute Of Technology
Bangalore
04.2000 - 06.2004
Skills
Oracle and SQL DB Admin - L1/L2undefined
Affiliations
ITIL V3
SAFe Frame work
ITIL
French Language skills – A1
Project Management Institute
Certification
PMP - Project Management Professional
Timeline
SAFe PO-PM 5.0 , SAFe Agilist 5.0
12-2020
PMP - Project Management Professional
01-2020
Project Manager
Boeing India Pvt Ltd
10.2018 - Current
ITIL
04-2012
Associate Manager, Team lead, senior Software Engineer, Software Engineer