BHAVAY SETHI
Gurugram
Summary
Highly accomplished professional with a proven track record of success, boasting over five years of industry experience. Currently serving as a Senior in the AOA team at EY, effectively managing and supervising workstreams across various customer areas to ensure meticulous administration and seamless coordination. Proficiently handling client correspondence, successfully collaborating with audit teams to ensure timely completion of year-end audits. Seeking a challenging opportunity to leverage exceptional client service skills and deliver substantial value to the organization.
Overview
8
8
years of professional experience
Work History
Senior
EY GDS India LLP
10.2023 - 02.2025
- Competently handled client correspondence and coordinated with audit teams to ensure that year-end audits were closed on time.
- Ensured adherence to EY Standards while delivering any task with onshore POCs.
- Facilitated knowledge-sharing sessions to disseminate best practices within team.
- Potential concerns were anticipated and informed of them in advance to stakeholders.
- Managed staff portfolios and variety of accounts to meet goals.
- Managed client relationships, maintaining satisfaction and identifying opportunities for upselling.
- Diagnosed and resolved complex problems through use of advanced troubleshooting techniques.
- Adjusted work schedule to meet seasonal demands and business requirements.
Lead Associate & Advanced Associate
EY GDS India LLP
12.2021 - 09.2023
- Monitored customer engagements and provided high-caliber deliverable to help onshore teams accomplish year-end goals and stick to plans.
- Performed exceptionally well in fast-paced setting, often meeting deadlines while producing high quality work.
- Regularly curated and disseminated newsletters tailored to individual clients.
- Achieved overall utilisation of 120% throughout year to boost team's target.
- Built rapport with new and existing customers to boost client retention.
Analyst
nThrive Global Solutions Pvt. Ltd.
02.2020 - 12.2021
- Performed analysis of Government or Commercial Payer Reimbursement methods and performed analysis of contracts in Company's in house Contract Management Tool to forecast revenue expectations.
- Developed contract models against real-time or simulated patient claims to ensure adherence to Contract TAC.
- Achieved over 100% utilisation every month to meet monthly targets.
Senior Executive
Ashish A & Associates
07.2019 - 02.2020
- Accumulated and reconciled daily financial transactions, ensuring accurate tracking of payables and receivables; organised and maintained documentation, including corresponding vouchers.
- Managed TDS deductions and ensured timely deposits, complying with tax regulations.
- Maintained Journal Voucher files for all transactions, upholding detailed transaction records.
- Collaborated closely with stakeholders like customers to secure timely collection of receivables, maintaining strong client relations.
Intern
Ashish A & Associates
05.2018 - 07.2018
- Analyzed Statutory Dues (EPF, GST & TDS) from client's Balance Sheets & verified counterfoils to check whether timely payment was done.
Intern
Sandhar Automotives Dhumaspur
05.2017 - 07.2017
- Mastered fundamental concepts of Goods & Service Tax (GST)
Education
Bachelor of Commerce - COMMERCE
The Northcap University
High School - High School
Dev Samaj Vidya Niketan Senior Secondary School
Skills
- Process Improvement
- MS Office
- Strategic networking
- Critical Thinking
- Negotiation Skills
- Client Relationship Management
- Effective Communication
- Quick learner
Accomplishments
- SPOT Award (X3), GDS User Recognition (X2) at Ernst & Young (GDS) - The one who is
disciplined risk taker and a good learner, for outstanding performance with utmost quality that can be provided on client related accounts
References
References available upon request.
Timeline
Senior
EY GDS India LLP
10.2023 - 02.2025
Lead Associate & Advanced Associate
EY GDS India LLP
12.2021 - 09.2023
Analyst
nThrive Global Solutions Pvt. Ltd.
02.2020 - 12.2021
Senior Executive
Ashish A & Associates
07.2019 - 02.2020
Intern
Ashish A & Associates
05.2018 - 07.2018
Intern
Sandhar Automotives Dhumaspur
05.2017 - 07.2017
High School - High School
Dev Samaj Vidya Niketan Senior Secondary School
Bachelor of Commerce - COMMERCE
The Northcap University
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