Bhavendra Bhensdadia
Jamnagar
Summary
Relationship-focused professional with over 15 years of experience in client management, business operations, and team leadership. Proven track record of building and maintaining strategic partnerships, driving revenue growth, and optimizing operational efficiency. Strong communicator with expertise in client retention, conflict resolution, and financial management. Currently enhancing technical skills in AWS Cloud, Salesforce, Trello, and Six Sigma Green Belt to leverage technology for business advancement. Goal-driven strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
FOUNDER
B and B Enterprise
Jāmnagar
04.2017 - Current
- Established and managed client relationships resulting in annual revenue of Rs. 20 Lakh
- Maintained long-term partnerships with key accounts including Umiya furniture Mart and Umiya Wood Craft, achieving consistent business growth
- Implemented innovative resource management strategies generation Rs. 15 Laksh in additional revenue
- Currently pursuing AWS Cloud and python to enhance client service capabilities and business operations
OPERATIONS AND FINANCIAL MANAGER
Umiya Furniture Mart
Jamnagar
04.2016 - 08.2018
- Successfully managed a Rs. 2.75 Crore project for Araya Bhagvati Resort, delivering under budget despite transportation challenges
- Streamlined financial operations, reducing procurement costs by 12% through strategic vendor negotiations and inventory management
- Led and mentored a team of 5 sales and dispatch coordinators, ensuring consistent performance and high team morale
- Implemented process improvements in manufacturing, increasing production efficiency by 15% while reducing material waste by 10%
- Maintained a 95% client retention rate by providing exceptional customer service and resolving issues promptly
CLIENT RELATIONS AND ACCOUNTING EXECUTIVE
Umiya Furniture Mart
Jamnagar
01.2015 - 04.2016
- Exceeded quarterly sales targets by 18% through proactive client engagement and effective sales strategies
- Managed financial operations using Tally accounting software, ensuring accurate record-keeping and reporting
- Reduced client complaint rate by 30% by implementing improved communication protocols
- Increased annual business revenue by 25% through strategic partnerships and market expansion
SALES AND DISPATCH COORDINATOR
Umiya Furniture Mart
Jamnagar
08.2013 - 01.2015
- Optimized dispatch logistics, decreasing delivery times by 20% and reducing transportation expenses by 8%
- Developed and implemented streamlined documentation processes, reducing processing time by 25%
- Coordinated transportation logistics for time-sensitive deliveries, achieving 98% on-time delivery rate
ADMINISTRATIVE ASSISTANT / SALES PURCHASE COORDINATOR
Umiya Furniture Mart
Jāmnagar
04.2010 - 08.2013
- Successfully managed a Rs. 3.5 Crore project for L&T at Reliance Refinery Township, delivering within budget and exceeding client expectations
- Managed a cross-functional team of 8 during the L&T project, coordinating production, delivery, and installation
- Received consistent positive feedback, achieving a 4.8/5 rating for
- Maintained accurate sales and purchase documentation, ensuring error-free record management
Education
L.L.B. - LAW
Shri P.T. Makdiya Law College
Bhayavadar, Saurashtra, India03.2022
BCA - Bachelor of Computer Application
H.J. Doshi I.T. College
Jamnagar, Saurashtra, India03.2010
Skills
- Analytical Thinking Skills
- Development
- Strategy
- Operational excellence
- Financial management
- Marketing campaigns
- Team leadership
- Client relations
- Project management
- Marketing strategies
- Budget planning
Certification
- The Fundamentals of Digital Marketing: Google Digital Garage, May 2021 (RXA RVV SQ7)
- AI Tool Workshop B10X, June 2023
- ChatGPT and AI Tools, Skill Nation, January 2024
- communication skills, Tata Consultancy Services, 91306-27650892-1016
- IoT Network Specialist Foundation Course, Reliance Foundation | Skilling Academy
- Job Role in the Cloud, Amazon Web Services Training and Certification
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Technical Skills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Docs, sheet
- CRM software (basic knowledge of Salesforce, HubSpot certification pursuing)
- Project Management Tools ( basic knowledge of Trello, Asana)
Timeline
FOUNDER
B and B Enterprise
04.2017 - Current
OPERATIONS AND FINANCIAL MANAGER
Umiya Furniture Mart
04.2016 - 08.2018
CLIENT RELATIONS AND ACCOUNTING EXECUTIVE
Umiya Furniture Mart
01.2015 - 04.2016
SALES AND DISPATCH COORDINATOR
Umiya Furniture Mart
08.2013 - 01.2015
ADMINISTRATIVE ASSISTANT / SALES PURCHASE COORDINATOR
Umiya Furniture Mart
04.2010 - 08.2013
L.L.B. - LAW
Shri P.T. Makdiya Law College
BCA - Bachelor of Computer Application
H.J. Doshi I.T. College
Similar Profiles
Matt MurphyMatt Murphy
Assistant Manager at Enterprise Holdings, Enterprise Rent-A-CarAssistant Manager at Enterprise Holdings, Enterprise Rent-A-Car
Tito CarrenoTito Carreno
Salesperson at TC Enterprise USA & TC Enterprise VenezuelaSalesperson at TC Enterprise USA & TC Enterprise Venezuela
Casteadel K. Webb JrCasteadel K. Webb Jr
Management Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental AgencyManagement Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
Maryam MuzzafferMaryam Muzzaffer
Customer Service Representative at Extreme Enterprise / Switch EnterpriseCustomer Service Representative at Extreme Enterprise / Switch Enterprise
Mukundkumar Chandulal PatelMukundkumar Chandulal Patel
Section Head Reliability Electrical-Transformer & Switchgear at Reliance Syngas LimitedSection Head Reliability Electrical-Transformer & Switchgear at Reliance Syngas Limited