BHAVESH KESNANI

Experienced Customer Success and Business Development professional along with managerial and analytical problem-solver skills for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to streamlining operations to decrease costs and promote organizational efficiency by applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Built a team from scratch to Develop a business unit/segment.
• Managed a team of 9 members while taking care of sales,marketing & operations of that entire segment.
• Documented and reduced onboarding gaps which led to less onboarding time.
• Used Microsoft Excel to develop onboarding tracking spreadsheets.
• Multiple product feature enhancements by strategizing on client feedbacks.