Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

BHAVESH VAGHELA

Ahmedabad

Summary

  • Dynamic customer service executive with extensive experience at Unity Small Finance Bank, excelling in KYC processes and compliance. Proven ability to build strong client relationships and effectively cross-sell banking products. Skilled in problem-solving and analytical thinking, consistently enhancing customer satisfaction and operational efficiency.
  • Skilled AML/KYC Analyst with experience in identifying and mitigating risks associated with money laundering and financial crimes. Strengths include thorough knowledge of regulatory compliance, strong analytical skills, and the ability to effectively manage complex tasks. Previous work has significantly improved operational efficiency through effective risk detection and management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer service executive

Unity Small Finance Bank
Ahmedabad
05.2024 - Current
  • Managed KYC and Customer onboarding processes ensure compliance with AML regulations.
  • Monitored daily transactions and escalated potential red flags for review.
  • Branch banking operations, cash handling, customer service, supported regulatory audits by providing detailed case records and compliance reports.

Personal banker

DBS Bank Ltd.
Ahmedabad
05.2023 - 12.2023
  • Acquiring new client & accounts (current and saving).
  • Build strong relationship with client.
  • Managed customer portfolio. Cross selling banking products - insurance, mutual funds, fixed deposits.

Senior associate

Iand Insurance Broker Ltd.
Ahmedabad
09.2022 - 04.2023
  • Acquiring new client & accounts (current and saving).
  • Build strong relationship with client.
  • Managed customer portfolio. Cross selling banking products - insurance, mutual funds, fixed deposits.

Branch sales executive

Bandhan Bank Ltd.
Ahmedabad
12.2020 - 08.2022
  • Acquiring new client & accounts (current and saving).
  • Build strong relationship with client.
  • Managed customer portfolio. Cross selling banking products - insurance, mutual funds, fixed deposits.

Education

MBA - Finance

Amity University
Noida, India
07-2026

Post graduate - banking finance service & insurance

VIIT
Ahmedabad, India
01.2020

Bachelor of commerce -

Lockmanya collage
Gujrat, India
01.2018

Skills

  • Team collaboration
  • Time management
  • Problem solving
  • Decision making
  • Analytical skills
  • Rapid learning
  • Multitasking
  • KYC processes
  • Effective communication
  • Presentation skills

Certification

Certified Investment Banking Operations Professional (CIBOP)

Imarticus Learning Ahmedabad, India 04/2023 to 01/2024

  • AML - KYC, securities and derivatives, end-to-end trade life cycle, asset management, financial modeling, current affairs, risk management, corporate actions, money market, fixed income securities.

Postgraduate in Banking, Finance, Service, and Insurance(PG BFSI)

VIIT, Ahmedabad, India, ` 01/2020 to 12/2020

  • AML-KYC processes, Regulatory compliance, Customer onboarding, Customer service.

Languages

Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1

Timeline

Customer service executive

Unity Small Finance Bank
05.2024 - Current

Personal banker

DBS Bank Ltd.
05.2023 - 12.2023

Senior associate

Iand Insurance Broker Ltd.
09.2022 - 04.2023

Branch sales executive

Bandhan Bank Ltd.
12.2020 - 08.2022

MBA - Finance

Amity University

Post graduate - banking finance service & insurance

VIIT

Bachelor of commerce -

Lockmanya collage

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