Public Speaking
Bhavika Agarwal
Procurement Analyst
Summary
Experienced Strategic Procurement Professional with a demonstrated history of working in all aspects of Sourcing and end-to-end Procurement processes ranging from concept through execution in the Consulting Industry. Expert in Strategic Sourcing, RFx Events, Reverse Auctions, Negotiation, Spend Analysis, Contract Management, Vendor Development, Project Management, Market Research, Market Analysis & Reporting, and Business Development.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Procurement Analyst
The Hackett Group
9 2021 - Current
- Conduct thorough global independent research to identify market trends, sourcing models, create supplier profiling, SWOT Analysis, 5- Force Analysis and identify cost drivers, RFx factors, cost structures, and pricing models for procurement-related functions
- Analyze market report data to derive actionable insights for optimizing procurement strategies, reducing costs, and improving supplier relationships
- Utilize secondary research tools, including Hoovers, OneSource, ISM, Beroe, IBIS World, and others, to gather critical procurement market intelligence
- Prepare comprehensive responses and reports for US and Europe client inquiries, leveraging secondary research and Hackett proprietary tools
- Ensure accuracy and reliability of information provided to clients, by doing quality checks and facilitating informed business decisions aligned with strategic procurement objectives
- Independently conduct pre-research for virtual and in-person events to support the Global Research Center (GRC) advisory teams
- Collaborate with QA, Finance, Benchmarking, and HR advisory teams to create category-specific responses for the clients' inquiries.
Customer Outreach Executive
Toppr
07.2018 - 12.2018
- Identified potential customers through market research and collaboration with marketing teams
- Conducted product knowledge sessions and tailored presentations
- Managed end-to-end sales processes with accurate order processing
- Maintained CRM systems for data accuracy and personalized interactions
- Supported field sales with prospect coordination and sales materials preparation
- Build customer relationships through regular follow-ups and understanding their needs
- Monitored KPIs like conversion rates and customer retention
- Stayed updated on industry trends and participated in training for skills enhancement
- Developed a comprehensive customer outreach strategy that resulted in a 20% increase in the number of appointments.
Counselor
Education Abroad
01.2018 - 06.2018
- Led a team of three, overseeing prospect identification, education, and enrollment closure
- Organized seminars across Rajasthan and represented the company in exhibitions to promote Medical Education programs abroad
- Build strong relationships with students and families, offering personalized guidance
- Conducted research on student preferences for studying abroad and used insights to refine marketing strategies
- Prepared reports on team performance, enrollments, and market feedback
- Conducted training on sales techniques, program specifics, and customer service and ensured continuous learning to improve team effectiveness which resulted in an increase footfall by 15-20%.
Education
PGDM - Operations And Marketing
Jaipuria Institute of Management
Jaipur, India 04.2001 -
Skills
Supplier Evaluation
Awards & Achievements
- Employee of the quarter in Q2, 2023 in The Hackett Group
- Employee of the month for exemplary contribution for consecutive two months (Aug - Sep' 2018) in Toppr
Additional Projects
- I served on The Hackett Group's CSR committee, where I contributed to multiple initiatives, including a Clothes Donation drive and our flagship project
- SIP Project: Effectiveness of e-word of mouth across travel portals: A study on Hospitality Industry
- Alankrita NGO: Spreading awareness regarding Single-use plastic, Women Safety on road and awareness regarding Waste Segregation
- Live Project on Customer Help Desk at Big Bazaar
Certification
Lean Six Sigma Course by KPMG
Interests
Content Creation
Internships
Wealth Management Intern at Edelweiss broking Limited - Aug’20
Intern at HCM Rajasthan State Institute of Public Administration (HCM RIPA) - Nov’20
Timeline
Customer Outreach Executive
Toppr
07.2018 - 12.2018
Counselor
Education Abroad
01.2018 - 06.2018
PGDM - Operations And Marketing
Jaipuria Institute of Management
04.2001 -
Procurement Analyst
The Hackett Group
9 2021 - Current
Lean Six Sigma Course by KPMG
Excel Functions and Formula Course by Udemy
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