Bhavika Chavan
Mumbai
Summary
Experienced Compliance Officer (2LOD) at UBS Business Solutions India, Wealth Management, with a proven track record in performing enhanced due diligence and managing high-risk clients. Demonstrated expertise in regulatory compliance, risk assessment, and quality control. Previously served as Deputy Manager at Kotak Mahindra Bank, handling an exclusive portfolio of HNI clients and ensuring adherence to regulatory norms. Skilled in mutual fund analysis, problem-solving, and efficient use of MS Office. Recognised for exceptional performance with the UBS Q3 Extra Miler award. Career goal - To leverage compliance and risk management skills to drive organisational success while maintaining regulatory integrity.
Overview
8
8
years of professional experience
Work History
Compliance Officer
UBS Business Solutions India, Wealth Management
Mumbai
05.2023 - Current
- Performing enhance due diligence as a 2nd Line of Defence 2LOD on High and Higher risk rated clients of high/ultra high net worth (individual, entities, PHC/PIC, Trusts, Charities and foundations)
Conducting periodic reviews on clients and identifying potential financial threats in order to avoid regulatory and reputational risks and seeking to prevent, detect, and report suspicions of money laundering. - Performing enhance due diligence as a 2nd Line of Defence 2LOD on High and Higher risk rated clients of high/ultra high net worth (individual, entities, PHC/PIC, Trusts, Charities and foundations)Conducting periodic reviews on clients and identifying potential financial threats in order to avoid regulatory and reputational risks and seeking to prevent, detect, and report suspicions of money laundering.
- Managed client life cycle from customer identification (CIP), customer due diligence (CDD), and document verification to transaction monitoring and compliance summary preparation for US/onshore counterparts, enhancing understanding of client risks.
- Verified client identities by matching documentation with reliable public sources.
Raised RFI requests whenever documents lacked required information for checks. - Verified client identities by matching documentation with reliable public sources.Raised RFI requests whenever documents lacked required information for checks.
- Reduced approval cycle time by escalating exception cases requiring sign-off promptly.
Minimised downstream disruption through immediate remediation after identifying exception root causes. - Currently working as a Quality Control Analyst.
Deputy Manager
Kotak Mahindra Bank
Mumbai
01.2020 - 03.2022
- Handled an exclusive portfolio of HNI clients across Delhi and Pune regions.
- Engaged clients through structured virtual relationship manager interactions, enhancing client experience.
- Conducted virtual relationship manager process for client servicing and follow-ups.
- Met benchmark net promoter score for client satisfaction.
- Completed KYC and V-KYC checks by validating documents as per RBI norms.
- Prevented illegal activity by following approved document verification standards.
- Assessed fraud risk by monitoring suspicious customer transactions.
- Evaluated potential losses and acted to reduce threats quickly.
- Coordinated with reconciliation operations team to address deliverables management system queries efficiently.
- Resolved deliverables issues by liaising with reconciliation operations team, ensuring timely solutions.
- Guided customers on insurance products, SIPs, and NAV/NFO concepts.
- Explained mutual fund terms like top 10 holdings, expense ratio, and exit load.
Business Development Executive
Travel xp India Private Limited
Mumbai
02.2019 - 11.2019
- Negotiated PLB targets with airline clients Vistara, Indigo, Go, SpiceJet to drive revenue alignment.
- Coordinated airline negotiations to ensure alignment with company demand and delivery timelines, enhancing operational efficiency.
- Integrated flight team workflows with airline aggregators Kafila, Travelogy, TBO, Akbar to streamline collaboration.
Education
M.Sc. - Statistics
University Of Mumbai
Mumbai, India01-2018
B.Sc. - Statistics
Ramnarain Ruia College
Mumbai, India01-2016
B.Sc. - Actuarial Science
Maniben Nanavati College
Mumbai, India01-2016
HSc -
NES Ratnam Junior College
Mumbai, India01-2013
SSc -
St. Xavier's High School
Mumbai, India01-2011
Skills
- UBS Q3 Extra Miler award
- Quick Learner & Team Player
- Problem-Solving
- Efficient in MS Office
- Mutual Fund Analysis
- Interpersonal communication
- Regulatory compliance
- Risk assessment
- Due diligence
- Quality control
- Detail orientation
- Google Analytics
Custom
Worked as a teacher-volunteer at Salam Balak Trust NGO- Project street children & doorstep since 2014. Volunteer at Essque, a statistical fest in Ruia college. Organizing team at Caredium at DS Actuarial education services.
Timeline
Compliance Officer
UBS Business Solutions India, Wealth Management
05.2023 - Current
Deputy Manager
Kotak Mahindra Bank
01.2020 - 03.2022
Business Development Executive
Travel xp India Private Limited
02.2019 - 11.2019
M.Sc. - Statistics
University Of Mumbai
B.Sc. - Statistics
Ramnarain Ruia College
B.Sc. - Actuarial Science
Maniben Nanavati College
HSc -
NES Ratnam Junior College
SSc -
St. Xavier's High School