Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
15
15
years of professional experience
1
1
Language
Work History
Senior Executive Operation
BrainBees Solution Private Limited (Firstcry.com)
Ahmedabad
07.2022 - Current
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Efficiently and effectively identified and solved all problems that impacted direction of business.
Store manager
World of Titan, Riddhi Siddhi Enterprise
Ahmedabad
03.2018 - 06.2022
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained new employees on proper protocols and customer service standards.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed purchasing, sales, marketing and customer account operations efficiently.
Franchisee
, •Store manager
Lenskart.com, Prahladnagar & Chandkheda
Ahmedabad
12.2016 - 03.2018
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Manager Cum Operation Manager
TITAN COMPANY LTD
Ahmedabad
06.2010 - 12.2016
Discuss the ideas with Staff for improving the sale Managing the reports & documents for store activities
Set-up the target for the daily, fortnight and monthly bases and takes actions for the same
Exercised leadership capabilities by successfully motivating and inspiring others.
Administrating store allocation salesman duty on daily basis act.
Senior Sales Executive
Timex watches Pvt. Ltd
Ahmedabad
05.2008 - 05.2010
Education
Graduate -
Gujarat commerce college Ahmedabad
H.S.C - undefined
Gurukrupa high school, Gandhinagar board
S.S.C - undefined
Ashwamegh high school, Gandhinagar board
Skills
Sales operation
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Timeline
Senior Executive Operation
BrainBees Solution Private Limited (Firstcry.com)
07.2022 - Current
Store manager
World of Titan, Riddhi Siddhi Enterprise
03.2018 - 06.2022
Franchisee
, •Store manager
Lenskart.com, Prahladnagar & Chandkheda
12.2016 - 03.2018
Store Manager Cum Operation Manager
TITAN COMPANY LTD
06.2010 - 12.2016
Senior Sales Executive
Timex watches Pvt. Ltd
05.2008 - 05.2010
Graduate -
Gujarat commerce college Ahmedabad
H.S.C - undefined
Gurukrupa high school, Gandhinagar board
S.S.C - undefined
Ashwamegh high school, Gandhinagar board
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