Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

BHAVITHA KOSARAJU

Program Manager

Summary

Program Manager with 3 years experience in Supply chain management skilled in managing functional operations. Advanced understanding of organizational strategies. Expertise in Demand -supply planning, order management operations,warehousing,Transportation, Lean six sigma and supply chain operations.

Overview

3
3
years of professional experience

Work History

Program Manager

Amazon
11.2022 - Current
  • Headed Zonal Operations,Cost saving, HC efficiency,overall business productivity improvement, process quality improvement Programs for verticals of Amazon's middle mile transportation (ATS), India.
  • Efficiently managed daily volumes of up to 0.5 Million critical customer packages and oversaw North zonal fleet of ~4K+ vehicles for surface transportation through risk analysis,contingency management and customer backward approach
  • Headed a team of 25 members to drive operations and defect reduction programs for Amazon India central operations and managed to achieve 97.2%+ Ontime performance (Best across Amazon Geo's) by leveraging real time technologies and developed cost saving model for the business including end to end operations executed by the team with 2.76 MM USD actual savings for 2023

Manager I, Operations

Amazon
08.2021 - 10.2022
  • Directed day-to-day operations for AMD2 Outbound by spearheading a team of 800+ Associates, 75+ problem solvers for implementation of short-term and long-term strategies to achieve business plan and profitability goals
  • Successful completion of Diwali sale of 2021 & 2022 at AMD2 Outbound by processing highest ever volume of 170K and maintaining process flow by Optimization of FCD layout and deployment planning based on forecast volumes and attainment
  • Improved process efficiency by reducing sort unknown idle time of AMD2 by 25% and sustained it within the INFC target of 26% and maintained INFC best performance for 7 continuous weeks - potential yearly savings of INR 2MM
  • Formulated and structured process assistant upskilling plan by assigning key Outbound metrics as projects with analytical targets so as to ramp up PA performance.

Operations Management Intern

Amazon
01.2021 - 07.2021
  • Managed delivery station operations of the stations in Last Mile Bangalore territory alongside working on Network Losses - Project dealing with the losses incurred at LM stations, plans were developed to solve the core issues thereby helping us improve the process quality leading to reduction in losses within the stations and there by Improved Network loss score for Last mile Bangalore territory by 20% - Cost saving INR 1.03MM INR

Education

Bachelor of Technology - Civil Engineering

Vellore Institute of Technology
Vellore, TN
01.2017 - 2021.01

Skills

Continuous Improvementundefined

Accomplishments

  • Director of Finance & Sponsorship- Entrepreneurship Cell, Which is a student club that fosters the spirit of entrepreneurship, VIT
  • Improve Gemba Champion for AMD2 Fulfillment center - FY'23
  • Launch Manager for Celestia - An integrated software tool developed for NOC-Relay Operations to streamline and optimize logistics operations (Exceptions management)

Timeline

Program Manager

Amazon
11.2022 - Current

Manager I, Operations

Amazon
08.2021 - 10.2022

Operations Management Intern

Amazon
01.2021 - 07.2021

Bachelor of Technology - Civil Engineering

Vellore Institute of Technology
01.2017 - 2021.01
BHAVITHA KOSARAJUProgram Manager