Bhavna Tandon
Dubai
Summary
Demonstrated exceptional organizational skills and adaptability in administrative roles.
Assisted in managing reception operations and providing sales support. Helped maintain accurate data records and streamline communication processes. Supported team members in achieving customer satisfaction goals.
Assisted teams in navigating dynamic office and healthcare environments. Supported daily operations to enhance workflow efficiency. Contributed to maintaining a positive work atmosphere.
Oversaw front-desk operations, ensuring seamless client service delivery both in-person and remotely.
Streamlined invoice and documentation workflows to enhance operational efficiency.
Ensured data confidentiality while managing data entry tasks with precision.
Exhibited exceptional multitasking capabilities while managing multiple priorities effectively.
Facilitated effective communication to enhance collaboration among cross-functional teams.
Supported daily operations by assisting team members with tasks and processes. Provided essential knowledge in operational procedures and best practices.
Administered medical support services, including x-ray and blood test procedures.
Cultivated customer-centric strategies to enhance service delivery.
Executed lead follow-up strategies to enhance sales coordination efforts.
Facilitated administrative support initiatives that align with organizational objectives.
Overview
5
5
years of professional experience
Work History
Reception cum Sales Assistant
Can Axis Immigration and Placement
02.2025 - Current
Established professional client greetings as primary contact point.
Managed incoming calls and scheduled appointments efficiently.
Coordinated daily office correspondence to ensure smooth operations.
Assisted sales team by providing comprehensive information on immigration services.
Organised client files, ensuring completeness and effective filing systems.
Updated Excel spreadsheets for tracking client data and payment statuses.
Followed up on client leads, addressing queries via phone and Whats-app.
Demonstrated exceptional multitasking in a fast-paced office environment.
Receptionist & Assistant
Aastha Poly Clinic, India
02.2023 - 02.2025
Managed front desk operations including patient registration, appointment scheduling, and record maintenance
Assisted with X-ray setup, basic medical procedures, and supported blood sample collection
Maintained patient confidentiality and ensured smooth clinic operations
Delivered excellent service to patients and visitors with politeness and care
Data Entry Operator – Invoice Department
Altsource Pvt. Ltd, India
01.2021 - 01.2023
Entered high-volume invoice data accurately and on time
Coordinated with finance teams for transaction verifications and billing accuracy
Maintained data integrity and ensured confidentiality of financial documents
Provided occasional front desk support and managed internal documentation
Education
Bachelor of Arts - LIBERAL ARTS
Delhi University
DELHI, INDIA06.2024
Skills
Document handling and file management
Client service & call handling (in-person & remote)
Proficiency in Leads follow-up and sales support
Sales support and CRM update
Client coordination
Receptionists management
Basic Accounting and invoice processing
Medical support knowledge (X-rays , blood tests)
Time management and multitasking
Communication and team work
Problem solving and adaptability
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Intermediate (B1)
Timeline
Reception cum Sales Assistant
Can Axis Immigration and Placement
02.2025 - Current
Receptionist & Assistant
Aastha Poly Clinic, India
02.2023 - 02.2025
Data Entry Operator – Invoice Department
Altsource Pvt. Ltd, India
01.2021 - 01.2023
Bachelor of Arts - LIBERAL ARTS
Delhi University