Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Bhavuk Thakur

GURGAON

Summary

Strategic Senior UX Designer with 7+ years of experience driving product excellence across AI, healthcare, and aerospace domains. Expert in user research, workflow design, and data-informed decision-making. Proven track record of elevating engagement, streamlining systems, and leading cross-functional teams toward measurable outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior UX Designer

Capgemini (Aerospace Industry)
Gurugram
01.2023 - Current
  • Spearheaded the CAST 2.0 redesign, slashing setup time by 45% and lifting NPS by 12% through streamlined simulation workflows and intuitive UX.
  • Revamped Fleet Status dashboard, accelerating cross-team communication by 40%, and enabling real-time engine tracking across four global operations teams.
  • Led UX for the CarePlus diabetes app, elevating daily user engagement by 28% through smarter vitals tracking and frictionless interactions that built patient trust.
  • Partnered with cross-functional teams to design intuitive diagnostic tools, reducing onboarding time, and improving user satisfaction.

Senior UX Designer

Oracle Cerner, TEKsystems India (Oracle Cerner Contract)
Bangalore
07.2021 - 10.2022
  • Designed and launched the Nurse Navigator platform, reducing clinical task handoffs by 35%, and streamlining care workflows for more than 30 oncology practitioners.
  • Engaged clinical stakeholders to co-create design solutions that aligned with care protocols, improving workflow efficiency and treatment accuracy.
  • Championed agile feedback cycles, refining interfaces that led to an 18% rise in clinician satisfaction, and faster decision-making during treatment planning.

Product Designer

EasyRewardz Software (SaaS Products)
Gurugram
01.2020 - 10.2020
  • Developed an AI-driven virtual assistant, increasing resolution rates by 30% and offloading the support workload to improve response times.
  • Eliminated 70% of paper use by redesigning end-to-end digital receipt flows across mobile and web, driving eco-efficiency.
  • Delivered loyalty rewards UX that drove a 25% increase in repeat user engagement, and boosted customer lifetime value by 15%.

UI/UX Designer

TransWeb Educational Services
Noida
01.2019 - 12.2019
  • Overhauled the Transtutors platform's UX, increasing access for over 14,000 educators, and driving higher engagement in learning marketplaces.
  • Co-designed student-centric learning flows with product and engineering teams, increasing session time by 22% through improved usability and content clarity.

Graphic Designer

Gloria Jeans (Retail)
New Delhi
01.2016 - 12.2018
  • Boosted marketing engagement by 40% through high-impact campaign assets that reinforced brand identity across digital and print touchpoints.
  • Rolled out Agile PLM design workflows, cutting design cycle time by 30%, and ensuring consistent branding and user experience across assets.

Education

Bachelor of Arts -

Rabindranath Tagore University (RNTU)
Bhopal, Madhya Pradesh
01.2021

Diploma - Animation & Multimedia

MORPH Academy
Chandigarh
01.2015

Skills

  • UX/UI design
  • Interaction design
  • User research
  • Usability testing
  • Prototyping (Figma, Framer)
  • Wireframing
  • Information architecture
  • Design systems (accessibility)
  • ux writing
  • Journey mapping
  • AI-enhanced UX workflows
  • Data-driven design

Certification

  • DeepLearning.AI – AI for Everyone
  • IBM / Pluralsight – Generative AI: Prompt Engineering
  • Interaction Design Foundation – User Experience Design, Human-Computer Interaction
  • Nielsen Norman Group – The Human Mind and Usability, Information Architecture

Accomplishments

  • Selected for advanced Adobe Illustrator training at Gloria Jeans HQ, Moscow, recognized among the top three designers globally for tool proficiency and design execution
  • Led design mentorship workshops for NIFT students, equipping over 60 aspiring designers with practical skills in UX/UI tools, visual storytelling, and portfolio development

Timeline

Senior UX Designer

Capgemini (Aerospace Industry)
01.2023 - Current

Senior UX Designer

Oracle Cerner, TEKsystems India (Oracle Cerner Contract)
07.2021 - 10.2022

Product Designer

EasyRewardz Software (SaaS Products)
01.2020 - 10.2020

UI/UX Designer

TransWeb Educational Services
01.2019 - 12.2019

Graphic Designer

Gloria Jeans (Retail)
01.2016 - 12.2018

Bachelor of Arts -

Rabindranath Tagore University (RNTU)

Diploma - Animation & Multimedia

MORPH Academy

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Bhavuk Thakur