Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic
Bhawika Parasher

Bhawika Parasher

Customer Support Executive
New Delhi

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience
4042
4042
years of post-secondary education
3
3
Languages

Work History

CARRIER BREAK

10.2024 - 06.2025

Due to Marriage

Senior Car Advisor

Cars24 Pvt. Ltd.
04.2023 - 08.2024
  • Negotiated favorable deals with customers while maintaining dealership profit margins and adhering to ethical practices.
  • Educated clients on financing options, helping them secure the best possible terms for their purchase or lease agreements.
  • Developed strong relationships with customers, resulting in repeat business and referrals from satisfied clients.
  • Delivered comprehensive product presentations during private consultations, highlighting key features and benefits that aligned with customer needs.

Sales Manager

Razorbill Pvt. Ltd.
01.2022 - 03.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Operation Coordinator

3 Square Events Company Pvt. Ltd.
12.2021 - 01.2022
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Improved employee performance by implementing training programs and conducting regular performance reviews.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Collaborated with area managers to evaluate needs and optimize operational plans.

Event Manager

Across the Road Pvt. Ltd.
04.2020 - 11.2021
  • Coordinated florists, photographers, and musicians for events.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  • Ensured smooth transitions between program elements at live events through effective stage management techniques.

Education

10TH -

Rishikul Vidyapeeth School

12TH - undefined

Bal Bhawan International School

Diploma In Event Management - undefined

NEIM

Bachelor of Arts -

Kirorimal College of Education

Skills

    Customer service

    Problem-solving

    Active listening

    Product knowledge

    Credit analysis

    Credit reports

    Risk analysis

Personal Information

Disclaimer

I declare that the above information is true to the best of my knowledge, based on my original documents, which shall be provided at the time needed., New Delhi, Bhawika Parasher

Timeline

CARRIER BREAK

10.2024 - 06.2025

Senior Car Advisor

Cars24 Pvt. Ltd.
04.2023 - 08.2024

Sales Manager

Razorbill Pvt. Ltd.
01.2022 - 03.2023

Operation Coordinator

3 Square Events Company Pvt. Ltd.
12.2021 - 01.2022

Event Manager

Across the Road Pvt. Ltd.
04.2020 - 11.2021

12TH - undefined

Bal Bhawan International School

Diploma In Event Management - undefined

NEIM

10TH -

Rishikul Vidyapeeth School

Bachelor of Arts -

Kirorimal College of Education
Bhawika ParasherCustomer Support Executive