Hardworking individual skilled in effective communication and problem resolution. Committed to delivering excellent customer service and fostering teamwork to enhance guest experiences.
Overview
2027
2027
years of professional experience
Work History
On Job Trainee
The Westin Pushkar Resort & Spa
Pushkar
11.2025 - 03.2026
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Engaged with customers to better understand needs and deliver excellent service.
Industrial Trainee
Hyatt Regency Chandigarh
12.2024 - 05.2025
Executed front office housekeeping and food & beverage service operations to ensure seamless guest experiences.
Worked with mentors and supervisors in improving professional conduct, individual character and skills to maintain positive work environments.
Industrial Trainee
Twin Towers Kufri
Shimla, Himachal Pradesh
Completed 2nd industrial training.
Industrial Trainee
Nau Nabh Heritage Hotel
Rampur Bsr, Himachal Pradesh
Completed 1st industrial training.
Education
Bachelor in Vocation - Hospitality & Tourism
G.B Pant Memorial College Rampur
Rampur, Himachal Pradesh
03.2026
12th -
Govt. Senior Sec. School Bhutti
Bhutti, Himachal Pradesh
01.2023
10th -
Govt. Senior Sec. School Bhutti
Bhutti, Himachal Pradesh
01.2021
Skills
Front office operations
Problem resolution
Guest experience enhancement
Complaint handling
Calm under pressure
Hobbies and Interests
Listening music
Dancing
Accomplishments
Received an Appreciation Letter from Hyatt Regency Chandigarh in May 2025 for outstanding performance and service excellence.
Awarded an Appreciation Letter from The Westin Pushkar Resort & Spa in March 2026 in recognition of dedication, professionalism, and guest satisfaction.