To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Senior Education Counsellor
Crusade Global Pvt.Ltd
06.2023 - 02.2024
Senior Education Counselor
Abroad Gateways Ltd.
06.2021 - 06.2023
Specialist in understanding the student's profile and then providing them with the best program possibilities and other suitable careers
Selecting the university: Expertise in helping the students find the best university with worldwide recognition and Excellent education
This will help a student to take a final decision about the university
Admission Processing: Expert in helping the students fills their admission forms and prepares financial documents
Documents: Expert in conveying the requirement of the shortlisted documents
Assisting the students to assemble each document before hand and taking care of the financial aid process, considering every aspect of the student
Process after getting accepted: Expert in providing the assistance needed like accommodation, lifestyle and managing Finance, etc
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 20% annually
Worked with all departments across the company, including marketing and project management, developing new ideas, initiatives, products, and services
Managed the work of 10 employees, increasing crew efficiency by 28%
Attended and chaired board meetings and executive committee meetings, leading to the adoption of an action plan by the board.
Customer Care Executive
NSPIRA Management Services Ltd.
02.2020 - 05.2021
Organize a huge number of incoming telephone calls to produce sales leads
To fulfill customers, determine their wants and evaluate them
Create long-lasting connections and trust with your customers by being honest and communicative with them
Apply the proper techniques and instruments to provide information that is true, accurate, and comprehensive
Achieve phone handling quotas and personal/customer service team sales targets
Deal with consumer complaints, offer suitable remedies and substitutes within the allotted timeframes, and follow up to ensure resolution.
Education
Bachelor of Technology (Mechanical Engineering) - Mechanical Engineering
Malla Reddy Engineering College
09.2015 - 05.2019
Skills
Customer serviceundefined
Extracurricular Activities
Volunteer (NCC)- Mentoring first generation underprivileged girls through college. Appointed Head of Hospitality - Malla Reddy College (College Festival) Spear headed a team of 20 and managed over 1000 guests.
Projects
Design and Analysis of Suspension system of a two wheeler engine, In suspension frameworks, spring arrangement is of utmost importance because it affects both the overall weight of the cars and the riding comfort during stressful situations. Design and Analysis of Combustion chamber in IC engine, Other than reciprocating internal combustion [I.C] engines like the ones seen in standard automobiles, gas turbines are also referred to as internal combustion. A spark plug is used in spark ignition engines to compress and ignite a gasoline and air combination.
Interests
Enthusiastic in acquiring new knowledge
Driving a Motor vehicle
Timeline
Senior Education Counsellor
Crusade Global Pvt.Ltd
06.2023 - 02.2024
Senior Education Counselor
Abroad Gateways Ltd.
06.2021 - 06.2023
Customer Care Executive
NSPIRA Management Services Ltd.
02.2020 - 05.2021
Bachelor of Technology (Mechanical Engineering) - Mechanical Engineering
Desktop Support Engineer at Artech infosystems pvt.ltd [ Client Company:KPMG Global Services-Banglore]Desktop Support Engineer at Artech infosystems pvt.ltd [ Client Company:KPMG Global Services-Banglore]