BHIMARAJU GANGADHARA
Retail Store Manager
BHIMAVARAM ,INDIA
Summary
Relentless professional equipped with outstanding leadership, problem-solving, and planning abilities. Drives store success by overseeing team activities and daily operations. Dedicated to delivering maximum profits and offering top-notch services.
Dynamic Retail Store Manager with broad experience in customer service and relations. Expert in managing budgets and financial records. Proven history to exceed quotas and benchmarks.
Strategic Retail Manager with vast experience in marketing and management. Proven track record to meet short-term and long-term goals. Proficient in cultivating, fostering and leveraging customer relationships.
Enthusiastic Team Leader with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Experienced Store manager with over 13 years in Retail Mobile industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
14
14
years of professional experience
Work History
Retail store manager
LOT MOBILES PVT LTD
BHIMAVARAM, INDIA
02.2025 - Current
- Recruited and coached high-achieving retail staff to regularly build on monthly sales successes by 90%.
- Ensured timely opening and closing of store 7 days a week.
- Fostered an environment that encouraged teamwork and collaboration among staff members.
- Oversaw daily cash management, minimising discrepancies and errors.
- Coordinated special promotions and events, generating increased footfall during peak seasons.
- Monitored stock levels, managing inventories and logistics to maximise sales potential.
- Cultivated excellent customer service standards within the team for improved reputation and loyalty amongst patrons.
- Increased customer sales conversions through strategic staff performance incentives.
- Completed opening and closing procedures each day.
- Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
- Handled regular inventory checks, ensuring optimal stock levels at all times.
- Created professional development opportunities for team of 4members through outside activity and sales promotion.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Team leader
ZHONGFU MOBILES TELANGANA PVT LTD
HYDERABAD, INDIA
06.2022 - 09.2023
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Supported new hires through onboarding process for speedy and successful training.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Fostered positive employee relationships through communication, training and coaching.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Place the inventory from company allocated stores by explained about excellent company schemes and rewards to the store dealers and take the commitment from the dealers and update to the company.
- Maintain store wise promoters as company given policy and trained the team members to achieve the monthly tasks.
- Check attendance report of the all store wise promoters daily.
- Take the commitment and motivate the team and review taken all performed and non performed people.
Retail store manager
B NEW MOBILES PVT LTD
RAJAHMUNDRY, INDIA
11.2020 - 02.2022
- Recruited and coached high-achieving retail staff to regularly build on monthly sales successes by 90%.
- Ensured timely opening and closing of store 7 days a week.
- Fostered an environment that encouraged teamwork and collaboration among staff members.
- Oversaw daily cash management, minimising discrepancies and errors.
- Coordinated special promotions and events, generating increased footfall during peak seasons.
- Monitored stock levels, managing inventories and logistics to maximise sales potential.
- Cultivated excellent customer service standards within the team for improved reputation and loyalty amongst patrons.
- Increased customer sales conversions through strategic staff performance incentives.
- Completed opening and closing procedures each day.
- Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
- Handled regular inventory checks, ensuring optimal stock levels at all times.
- Created professional development opportunities for team of 4members through outside activity and sales promotion.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Retail store manager
LOT MOBILES PVT LTD
JANGAREDDYGUDEM, INDIA
11.2017 - 05.2020
- Recruited and coached high-achieving retail staff to regularly build on monthly sales successes by 90%.
- Ensured timely opening and closing of store 7 days a week.
- Fostered an environment that encouraged teamwork and collaboration among staff members.
- Oversaw daily cash management, minimising discrepancies and errors.
- Coordinated special promotions and events, generating increased footfall during peak seasons.
- Monitored stock levels, managing inventories and logistics to maximise sales potential.
- Cultivated excellent customer service standards within the team for improved reputation and loyalty amongst patrons.
- Increased customer sales conversions through strategic staff performance incentives.
- Completed opening and closing procedures each day.
- Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
- Handled regular inventory checks, ensuring optimal stock levels at all times.
- Created professional development opportunities for team of 4members through outside activity and sales promotion.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Sales promoter
OPPO MOBILES PVT LTD
JANGAREDDYGUDEM, India
08.2016 - 10.2017
- Provided excellent customer service, ensuring repeat business.
- Learning effective product knowledge in explaining of better customer productivity.
- Daily achieve 100% targets and monthly also.
- Getting maximise incentive as per company given incentive schemes.
Sales executive
Big C Mobiles Pvt Ltd
Eluru, India
06.2012 - 07.2015
- Provided excellent customer service, ensuring repeat business.
- Learning effective product knowledge in explaining of better customer productivity.
- Daily achieve 100% targets and monthly also.
- Getting maximise incentive as per company given incentive schemes.
Education
Master of Business Administration - HR & MARKETING MANAGEMENT
Andhra University
VISAKHAPATNAM04-2012
Bachelor of Science - Computer Science
PRAKASAM DEGREE COLLEGE
KOYYALAGUDEM03-2010
Skills
Business strategies
KPI development
Hiring management
Staff training
MS Office Suite
Profit and loss understanding
Cash management
Revenue growth
Performance monitoring
Staff development
Store Management
Electronic payment processing
Competitor analysis
Active selling techniques
Point of sale system operation
Complex complaint management
Inventory control understanding
Retail management
Effective time management
Customer care
Languages
English
Upper intermediate (B2)
A1
Timeline
Retail store manager
LOT MOBILES PVT LTD
02.2025 - Current
Team leader
ZHONGFU MOBILES TELANGANA PVT LTD
06.2022 - 09.2023
Retail store manager
B NEW MOBILES PVT LTD
11.2020 - 02.2022
Retail store manager
LOT MOBILES PVT LTD
11.2017 - 05.2020
Sales promoter
OPPO MOBILES PVT LTD
08.2016 - 10.2017
Sales executive
Big C Mobiles Pvt Ltd
06.2012 - 07.2015
Master of Business Administration - HR & MARKETING MANAGEMENT
Andhra University
Bachelor of Science - Computer Science
PRAKASAM DEGREE COLLEGE