SYED SARFARAZ
Hyderabad, Sarfaraz
Summary
Accomplished Retail Store Manager with a robust history at OnePlus Technology India Pvt Ltd, adept in KPI development and fostering strategic client relationships. Expert in stock control and problem-solving, significantly enhancing retail operations. Demonstrates a quality assurance mindset with a track record of driving business strategies and sales leadership to achieve and surpass targets. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
OnePlus Technology India Pvt Ltd
Hyderabad
06.2020 - 06.2024
- Trained and mentored associates to teach daily tasks and procedures.
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Created engaging merchandise presentations to motivate impulse purchases.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
Store Manager
OPPO Mobiles India Pvt. Ltd
01.2019 - 12.2019
- Ensured compliance with safety regulations and company policies.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Retail Sales Officer
Eros Electrical
Dubai
OPPO Mobiles India Pvt Ltd
- Handled South Asia's First Biggest Flagship Showroom
- Handled a team of 7 members including 1 Ass-Manager & 4 [OEC] & 2 Activity Promoters
- Entire Store Operations taken care by me
- Maintain the store checklist on daily basis
- Maintain the Staff Roster on daily basis
- On floor observation
- Stock Inventory audit on daily basis
- Eros Groups-DUBAI UAE
- Responsiblities :
- Maintaining the daily Sales Report
- Cashier & Billing Will be Take Care by my self
- Daily tally the account sheet
- The maintenance of Inventory stock
- The staff in & out timing will be recorded on daily basis
- Maintaining the complain of all customer in daily records
- Ensuring that all complaints has been solve or not.
Samsung Mobiles India PVT LTD
- Worked for retail exclusive store
- Responsibility to deliver best Customer Experience
- Maintaining the stock and Sales On daily basis
- Customer experience
- Focusing Sales and to make sure to Achieve the monthly target
- Daily Sales report
Education
B-COM -
Board of Telangana University
Intermediate -
Board of School Vidya Niketan High School
Skills
- KPI development
- Target and goal setting
- Business strategies
- Stock control
- Problem-solving
- Promotional planning
- Performance monitoring
- Employee scheduling
- Reporting and documentation
- Sales leadership
- Retail operations
- Inventory control
- Quality assurance mindset
Timeline
Retail Store Manager
OnePlus Technology India Pvt Ltd
06.2020 - 06.2024
Store Manager
OPPO Mobiles India Pvt. Ltd
01.2019 - 12.2019
Retail Sales Officer
Eros Electrical
OPPO Mobiles India Pvt Ltd
Samsung Mobiles India PVT LTD
B-COM -
Board of Telangana University
Intermediate -
Board of School Vidya Niketan High School
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