BHOOMIKA S
Mangalore
Summary
Results-driven Senior Process Executive with proven ability to enhance productivity and streamline operations. Specialize in workflow optimization, process improvement strategies, and risk management, ensuring efficient task completion. Excel in communication, leadership, and problem-solving, leveraging these skills to foster team collaboration and drive successful project outcomes.
Overview
4
4
years of professional experience
Work History
Senior Process Executive
Cognizant technology solutions
Mangalore
04.2022 - Current
- Review different types of Deed, Mortgage, Assignment, and Release Documents to evaluate the loan type and fast track processing of the loan.
- Quality auditing and reporting out quality measures for the process on any process-related queries and flagging key risks to the business if any issues.
- Keep track of all customer feedback/process issues and drive action towards delivery excellence.
- Verifying and validating the exact position of the property.
- Validating the property details before sharing with the client.
- Receiving the GSD Tickets and providing the solutions.
- Solving queries of junior process executives.
- Maintaining the daily performance report and updating it to the manager.
Trainee Process Associate
Prasanna Technologies Pvt Ltd.
Mangalore
03.2021 - 08.2021
- worked on HTML, CSS coding in order to achieve designs frum E-Publishing field. Developed content using XML. compiler
Education
Bachelor of Computer Applications - Computer Applicatation
SDM College of Business Management, Mangaluru
Mangalore 10-2020
Skills
- Commendable creative and logical thinking abilities augmented by a passion to work in a challenging environment
- Proficient in Programming Languages
- Knowledge in Microsoft office tools such as word, excel, power point
- Loan product sales
- Data Interpretation
Affiliations
- Received “Best Quality” award during quarterly RnR
- Recognized by the clients as an asset of the team.
- Maintained 100% quality in overall team till date
- Taken multiple sessions and presentations on client calls regarding the process updates.
- Training and mentoring the new joiners on the process.
Accomplishments
- Participated in extension activity held in various schools in D.K, Mangalore
- Participated in extra-curricular activities held in college and school.
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Kannada
Advanced (C1)
C1
Tulu
Proficient (C2)
C2
Timeline
Senior Process Executive
Cognizant technology solutions
04.2022 - Current
Trainee Process Associate
Prasanna Technologies Pvt Ltd.
03.2021 - 08.2021
Bachelor of Computer Applications - Computer Applicatation
SDM College of Business Management, Mangaluru
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