Bhumi Chavda
Executive-Sales and Marketing
Ahmedabad
Summary
Dedicated and focused Sales Coordinator who excels at Prioritizing, Completing multiple tasks simultaneously and following through to achieve sales target, Adept at managing multiple projects with ease using expert time management methods. To work in any department, where i can use my skills and attain a high level of work experience in order to achieve goals, objectives, and specifics of the company.
Overview
7
7
years of professional experience
Work History
Executive-Sales and Marketing
Allmarc Industries Pvt Ltd
07.2024 - Current
- Serve as the primary point of contact for customer inquiries and requests.
- Assist customers with product information, pricing and order processing.
- Address customer concerns and escalate issues as necessary to ensure customer satisfaction.
- Manage sales databases and update customer records with sales information and interactions.
- Process sales orders accurately and efficiently, ensuring timely delivery and fullfilment.
- Coordinate with other departments such as logistics and finance to expedite order processing and resolve any issues that may arise.
- Monitor inventory levels and communicate with the procurement team to ensure adequate stock availability.
- Collaborated closely with internal teams such as design, production, finance.
Order Processing Engineer
MTS Engineers Pvt Ltd
12.2020 - 07.2024
- Sales Order Processing: Input customer Purchase orders into SAP, Coordinating with the sales team and communicating relevant information.
- Checking and cross verifying various terms of Purchase order received from customer.
- Answered calls for Sales, logged messages and/or transferred calls to the appropriate person in an efficient manner
- Interacting and coordinating with customer, updating them regarding their orders at each and every stage with regards to their order status, material delivery and resolving their queries.
- Payment follow ups with customer and collection at various stages of order processing such as advance payment, against delivery payment and outstanding payment.
- Ensure payments are issued in a timely manner and recorded on SAP.
- Responsible for the overall order execution process - including planning, forecasting, dispatching, submission of Government documents for tendering Orders (Like Performance bank Guarantee, Security deposit) & receipt of orders from customers
- Making of Proforma Invoices
- Communication with accounts, sales, service, purchase team for efficient execution of orders.
- Ensured timely and accurate response to customers and sales regarding requests for price quotations for standard and technical specifications information, product availability, and the status of RFQ or order
- Responsibilities included: Material Inward & Outward checking, inventory control, Test Reports.
- Involved in Managing Projects for the orders from BHEL, BARC, IOCL, BPCL, etc. including documents arrangements of Quality Assurance plan, Bill of Material, Drawing, Manufacturing clearance, Raise Inspection call, Dispatch clearance.
Sales Coordinator
Saint Gobain India Pvt Ltd
12.2018 - 11.2020
- Closely coordination with market or customers to get the orders, Payment, others statuary document follow up & inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- Updating and depositing of cheque of all customers
- Passing MRN and knocking off in the system to get reflection in overall outstanding
- Responsible for the overall order execution process - including planning, forecasting, dispatching, receipt of orders from customers
- Proper coordination with all related stake holders (Credit Control team, SCM) to proper execution and dispatch of all orders of customers
- Provide a single window contact for sales Queries related to (a) Availability of material (b) Dispatch Information (c) Status of incoming material (d) Other necessary information
- (Payment o/s, over limit, over dues, Stock transfer etc.) Provide Support to the customers in solving their queries &Effective handling of the entire Customer complaint Resolution System
- Ensure the availability of material against the orders in co-ordination with Planning, Purchase, Manufacturing and logistics for ensuring dispatches as per customer schedule
- Tacking of pending orders, updating team accordingly, all information related to balance cheque, samples requirement of region in coordination with sales team
- Supporting the sales team in attaining sales targets.
Purchase Coordinator
Themis Automation Pvt Ltd
05.2017 - 11.2018
- Coordinating and managing all activities during the purchasing process, such as creating purchase orders, monitoring transportation, price and discount and follow-through
- Perform research activities to determine a list of possible vendors and take information regarding price, availability, and quality of problems and Negotiate all vendor contracts to achieve best price resulting in the bottom line purchasing budget
- Arrange meetings with vendors and confer with them to provide them with requirements
- Confer with production managers to determine purchasing needs and Make purchase orders and have them signed by production managers
- Ensure that the right amount of materials are delivered to the production pallet at the right time
- Check shipments to ensure the quality and quantity of purchased items
- Research pricing information and compare prices and quotations
- Develop relationships with suppliers to resolve delivery and quality concerns and obtain Documents
- Manage invoice reconciliation, interact with accounts payable
- Maintain record of BOM for the project and report to respective management team
- Assist in preparation of bidding documents and ensure that other documentation is in order.
Education
Bachelor of Engineering -
Government Engineering College
Gandhinagar, India 05.2001 -
Skills
Sales Support
Projects
Project During Academic Career:
Name Of Company: Decent Solutions, Kathwada, Ahmedabad,
Project Name: PLC and SCADA based Solar Tracking System (Dual Axis),
Description: The system with dual axis trackers which have two axis of rotation. By doing this output efficiency of system is increased compare to the efficiency of single axis system. The DC motor arrangement is used to rotate the panel to desired position. The system is controlled by PLC.
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Timeline
Executive-Sales and Marketing
Allmarc Industries Pvt Ltd
07.2024 - Current
Order Processing Engineer
MTS Engineers Pvt Ltd
12.2020 - 07.2024
Sales Coordinator
Saint Gobain India Pvt Ltd
12.2018 - 11.2020
Purchase Coordinator
Themis Automation Pvt Ltd
05.2017 - 11.2018
Bachelor of Engineering -
Government Engineering College
05.2001 -
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