Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Bhumica Goyal

Bhumica Goyal

Banking Professional
Faridabad

Summary

Experienced professional with 1.5 years in operational roles at IDBI Bank, excelling in customer relationship management, workflow optimization, and regulatory compliance. Proven in delivering top-tier service, resolving complex issues, and driving process improvements.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Assistant Manager

IDBI Bank
03.2023 - Current
  • Offered hands on to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Generated repeat business through exceptional customer service
  • Handling Entire Gold Loan Operations at the Branch.
  • Monthly Disbursement and Book Targets of mapped Branch.
  • Handling Various Demat Operations of Branch like Account Opening, Dematerialisation, Transmission case , transfer of Securities and many more.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Consultant

KG Somani and Comapny
06.2019 - 01.2020
  • Worked with Deloitte on Govt Project PMKVY( Pradhan Mantri Kaushal Vikas Yojna) a flagship programe of Ministry of skill development and Entrepreneurship
  • Responsible for data management and identifing the anomalies in data through various checkpoints.


Education

PG Diploma in Banking And Finance -

Nitte School of Banking
Noida
04.2001 -

Bachleor's of Commerce -

Ramanujan College, University of College
Delhi, India
04.2001 -

Skills

    ADVANCE EXCEL

    IF Function, Statistical functions, FIN functions, Pivot Tables and charts in Excel

    Lookup functions, Conditional Formatting, Validation and Sheet Protection

    Validation and Sheet Protection

    TABLEAU 10 ADVANCED TRAINING: MASTER TABLEAU IN DATA SCIENCE

    Advanced table calculations

    Data Mining & forecasting

    Creating Dashboard

    Presenting reports of analysis

Languages

English
Hindi

Certification

NISM-VA (Mutual Funds)

Timeline

Assistant Manager

IDBI Bank
03.2023 - Current

Consultant

KG Somani and Comapny
06.2019 - 01.2020

PG Diploma in Banking And Finance -

Nitte School of Banking
04.2001 -

Bachleor's of Commerce -

Ramanujan College, University of College
04.2001 -

Similar Profiles

CREATE PROFILE
Bhumica GoyalBanking Professional