Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bhupender Singh

Bhupender Singh

Key Accounts Manager
Faridabad,Haryana

Summary

Dynamic Key Account Manager with 6 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.

Overview

8
8
years of professional experience
16
16
years of post-secondary education

Work History

Key Accounts Manager- Growth

Magicpin (Samast Technologies Private Limited)
Gurgaon
02.2022 - Current
  • Responsible for cold calls to given database to fix meetings on the field for acquiring the merchant and onboarding with Magicpin.
  • Sell the packages over merchants over the call to the right merchants.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Analyze the data and approach the right merchant for Ad sales.
  • Building relations with the merchant for long-term business strategy and to avoid the merchant getting delisted from the panel.
  • Helping merchants to increase sales through the application.
  • Maintain relations to create trust and assist them to manage MFP (Merchant Funded Promotion).
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Assistant Manager Business Development & Growth

Fitso Sport
Gurgaon
12.2020 - 02.2022
  • Launched Faridabad for Fitso by Zomato.
  • Developed creative presentations, trend reports, kitted assets and product data sheets.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Acquired 10 new gyms for Fitso in Faridabad.
  • Responsible for the growth of the company and maintaining healthy relationship with the facility owners.

Key Account Sales Manager

Zomato Media Pvt. Ltd.
Haridwar,
10.2018 - 12.2020
  • Launched Zomato in Haridwar, Kotdwar and Rishikesh.
  • Organized promotional events and interacted with community to increase sales volume.
  • Acquired more than more than 150 restaurants in Haridwar, Kotdwar and Rishikesh.
  • Prospected new business leads through in-person presentations and cold calling.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Redefined scope of engagement and target markets to increase business success rates.
  • Responsible for selling AD Sales, bringing merchants on discount campaigns.
  • Had an achievement of 100% for selling AD Sales in Haridwar for consecutive 2 months.
  • Analyzed key competitors to respond to competitive threats.
  • Signed 4 merchants on Synergy (Exclusive on Zomato) in Haridwar.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Had 90% of the restaurant partner converted on primary campaign (Discounts).
  • Responsible for the growth of the restaurant partner by solving each and every query and maintaining a healthy relationship with them.

Senior Executive

Zomato Media Pvt.Ltd.
Gurgaon
03.2016 - 10.2018
  • Shape solutions and approaches by leveraging trends in customer market places and industries. Managed customer rejections on Zomato and provided all call resolutions to them.
  • Maintained and retained customers by solving the queries of the customers.
  • Top performer in customer support for the entire year of 2016.

Senior Executive

Snapdeal.com
Delhi`
01.2015 - 02.2016
  • Customer Satisfaction and retention.
  • Investigated fraudulent activities of the customers.
  • Ensured proper resolution of each and every complains of the customers. Detecting fraudulent activities.
  • Ensured proper resolution of each and every complains of the customer.

Education

High School Diploma -

K.D Senior Secondary School
Faridabad
04.1998 - 05.2010

Bachelor of Arts -

Delhi University
New Delhi
09.2010 - 05.2014

Skills

    Key account management

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Interests

Playing Cricket

Travelling

Timeline

Key Accounts Manager- Growth

Magicpin (Samast Technologies Private Limited)
02.2022 - Current

Assistant Manager Business Development & Growth

Fitso Sport
12.2020 - 02.2022

Key Account Sales Manager

Zomato Media Pvt. Ltd.
10.2018 - 12.2020

Senior Executive

Zomato Media Pvt.Ltd.
03.2016 - 10.2018

Senior Executive

Snapdeal.com
01.2015 - 02.2016

Bachelor of Arts -

Delhi University
09.2010 - 05.2014

High School Diploma -

K.D Senior Secondary School
04.1998 - 05.2010

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Bhupender SinghKey Accounts Manager