Playing Cricket
Bhupender Singh
Key Accounts Manager
Faridabad,Haryana
Summary
Dynamic Key Account Manager with 6 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work History
Key Accounts Manager- Growth
Magicpin (Samast Technologies Private Limited)
Gurgaon
02.2022 - Current
- Responsible for cold calls to given database to fix meetings on the field for acquiring the merchant and onboarding with Magicpin.
- Sell the packages over merchants over the call to the right merchants.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyze the data and approach the right merchant for Ad sales.
- Building relations with the merchant for long-term business strategy and to avoid the merchant getting delisted from the panel.
- Helping merchants to increase sales through the application.
- Maintain relations to create trust and assist them to manage MFP (Merchant Funded Promotion).
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Assistant Manager Business Development & Growth
Fitso Sport
Gurgaon
12.2020 - 02.2022
- Launched Faridabad for Fitso by Zomato.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Acquired 10 new gyms for Fitso in Faridabad.
- Responsible for the growth of the company and maintaining healthy relationship with the facility owners.
Key Account Sales Manager
Zomato Media Pvt. Ltd.
Haridwar,
10.2018 - 12.2020
- Launched Zomato in Haridwar, Kotdwar and Rishikesh.
- Organized promotional events and interacted with community to increase sales volume.
- Acquired more than more than 150 restaurants in Haridwar, Kotdwar and Rishikesh.
- Prospected new business leads through in-person presentations and cold calling.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Redefined scope of engagement and target markets to increase business success rates.
- Responsible for selling AD Sales, bringing merchants on discount campaigns.
- Had an achievement of 100% for selling AD Sales in Haridwar for consecutive 2 months.
- Analyzed key competitors to respond to competitive threats.
- Signed 4 merchants on Synergy (Exclusive on Zomato) in Haridwar.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Had 90% of the restaurant partner converted on primary campaign (Discounts).
- Responsible for the growth of the restaurant partner by solving each and every query and maintaining a healthy relationship with them.
Senior Executive
Zomato Media Pvt.Ltd.
Gurgaon
03.2016 - 10.2018
- Shape solutions and approaches by leveraging trends in customer market places and industries. Managed customer rejections on Zomato and provided all call resolutions to them.
- Maintained and retained customers by solving the queries of the customers.
- Top performer in customer support for the entire year of 2016.
Senior Executive
Snapdeal.com
Delhi`
01.2015 - 02.2016
- Customer Satisfaction and retention.
- Investigated fraudulent activities of the customers.
- Ensured proper resolution of each and every complains of the customers. Detecting fraudulent activities.
- Ensured proper resolution of each and every complains of the customer.
Education
High School Diploma -
K.D Senior Secondary School
Faridabad 04.1998 - 05.2010
Bachelor of Arts -
Delhi University
New Delhi 09.2010 - 05.2014
Skills
Key account management
Interests
Travelling
Timeline
Key Accounts Manager- Growth
Magicpin (Samast Technologies Private Limited)
02.2022 - Current
Assistant Manager Business Development & Growth
Fitso Sport
12.2020 - 02.2022
Key Account Sales Manager
Zomato Media Pvt. Ltd.
10.2018 - 12.2020
Senior Executive
Zomato Media Pvt.Ltd.
03.2016 - 10.2018
Senior Executive
Snapdeal.com
01.2015 - 02.2016
Bachelor of Arts -
Delhi University
09.2010 - 05.2014
High School Diploma -
K.D Senior Secondary School
04.1998 - 05.2010
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