Summary
Overview
Work History
Education
Skills
Timeline
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Bhupendra Singh

Bhupendra Singh

Operation Manager
Bengaluru

Summary

Dedicated Warehouse professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Operation Manager (Customer Outbound)

Flipkart
Bangalore, KA
05.2019 - Current
  • Joined as Team Leader Promoted to Assistant Manager
  • In Depth knowledge of Customer Outbound Process
  • Worked on Cost Saving project by Monitoring Loose points of Electricity consumption.
  • Worked on Cost saving project of transportation
  • Daily Shipments processed from 50000 to 150000
  • Increased IPP in Home furnishing section by increasing storage bin from 3 to 6 which leads to reduction in search time for pickers.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Retail Store Manager

Landmark Arabia
Jeddah
05.2015 - 02.2019
  • Joined as Assistant Store Manager in 2015 got promoted as Store Manager by 2017
  • Handled biggest store of 25000 Sq. Ft
  • Successful execution of saudization project of 70 % Saudi staffs and 30% Staffs from foreign countries.
  • With Customer friendly Visualization idea cleared dead stock of 5000 qty
  • Nominated as Top 5 store manager from Babyshop concept to discuss about Business Growth Going forward talk in 2018
  • Brought down shrinkage of 5% to 0.17 % in Aziz Mall.

Retail Store Manager

Puma India
Chennai
04.2014 - 04.2015
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Reduced shrinkage 0% by closely monitoring inventory and security procedures.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Assistant Restaurant Manager

Yum India Pvt. Ltd. (KFC)
Chennai
05.2013 - 04.2014
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all state and local hygiene and food safety regulations.
  • Launched SO VEG campaign

Business Presentation Specialist

McKinsey
Chennai
09.2012 - 02.2013
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Learned tools in Powerpoint to create fast and standardized Presentation

Assistant Restaurant Manager

Mc Donalds
Bengaluru, KA
10.2010 - 08.2012
  • Joined as Trainee Manager Promoted to Assistant Manager by 2011.
  • Certification completed - Basic & Advanced Shift Management
  • Launched McSpicy Menu
  • Extended Store Operation when India Won T20 World Cup and Served India till 3:00 AM in BEL road.
  • Consistently Maintained Customer Satisfaction index more then 90%
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance

Education

MBA - Marketing & Finance

SIMER
Durg
04.2008 - 04.2010

Skills

Data analysis

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Timeline

Assistant Operation Manager (Customer Outbound)

Flipkart
05.2019 - Current

Retail Store Manager

Landmark Arabia
05.2015 - 02.2019

Retail Store Manager

Puma India
04.2014 - 04.2015

Assistant Restaurant Manager

Yum India Pvt. Ltd. (KFC)
05.2013 - 04.2014

Business Presentation Specialist

McKinsey
09.2012 - 02.2013

Assistant Restaurant Manager

Mc Donalds
10.2010 - 08.2012

MBA - Marketing & Finance

SIMER
04.2008 - 04.2010

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Bhupendra SinghOperation Manager