Bhupendra Singh
Market Intelligence Analyst for CMS Product & Sales
Mumbai
Summary
Strategic banking professional with 20+ years in Cash Management, Product Analytics, and Corporate Banking Operations. Skilled in leading teams, executing strategic projects, and delivering innovative financial solutions. Strong track record in client management, digital banking transformation, and driving profitability through data-driven insights. Trusted advisor to senior leadership focused on execution and process improvement.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Assistant Vice President – CMS Product and Sales
HDFC Bank Ltd
02.2017 - Current
- Led profitability analytics and trend analysis across multiple banking segments, including Wholesale and Business Banking.
- Designed and implemented cost-to-income dashboards for data-driven decision-making at senior management levels.
- Leveraged data analytics to uncover untapped cross-selling potential, directly impacting revenue growth.
- Facilitated seamless collaboration among cross-functional teams to expedite product delivery.
- Pioneered advanced data visualization tools to enhance strategic reporting for senior leadership.
- Built real-time performance monitoring frameworks to drive proactive business gains.
- Mentored junior analysts and cross-functional team members, fostering a culture of analytics excellence and collaborative delivery.
Deputy Manager II - Treasury and Correspondent Banking Group
DCB Bank Ltd
09.2015 - 02.2017
- Accelerated CMS revenue growth by managing the full sales cycle for mid- and large-sized corporate clients.
- Led onboarding, resolved complex issues, and drove client success, strengthening long-term business relationships.
- Collaborated with product, process, and IT teams to develop client-focused system solutions, using competitive market insights to improve customer acquisition, and benchmark against industry leaders.
- Trained and partnered with branch teams to accelerate CMS product adoption and elevate service standards across the network.
Deputy Manager I - Corporate & International Operations
ICICI Bank Ltd
03.2008 - 09.2015
- Delivered exceptional CMS servicing to key corporate accounts, driving client satisfaction, and long-term retention.
- Managed top 100+ large and mid-corporate client relationships in Mumbai and Pune, ensuring service excellence, and sustained revenue growth.
- Led critical system improvements, including CMS ProFunds and IPS migrations, overseeing demos, and UAT for seamless implementation.
- Supervised and developed an eight-member service delivery team, expertly managing multi-channel client issue resolution.
Clerk - Branch Banking
Samata Sahakari Bank Ltd
11.2004 - 03.2008
- Rotated through the Deposits, Clearing, Loans, and Cash departments, managing daily branch operations efficiently.
- Executed account openings, monitored overdrafts, ensured KYC compliance, and maintained accurate cash balances.
Education
Bachelor of Commerce (B.Com) - Accounts
Mumbai University
Mumbai, India 04.2001 -
Diploma - Computer Technology
Boston Computers
Mumbai, IndiaSkills
Data Analytics & Profitability Insights
Accomplishments
- Spearheaded profitability analytics across major business segments, directly enhancing data-driven product strategy and pricing decisions.
- Led digital upgrade for high-volume clients, cutting transaction costs by 25% and improving customer experience.
- Received multiple accolades for service excellence and risk mitigation, notably the Service Star Award for exemplary customer service.
- Awarded Best Project of the Year for seamless migration of 500+ key clients.
Timeline
Assistant Vice President – CMS Product and Sales
HDFC Bank Ltd
02.2017 - Current
Deputy Manager II - Treasury and Correspondent Banking Group
DCB Bank Ltd
09.2015 - 02.2017
Deputy Manager I - Corporate & International Operations
ICICI Bank Ltd
03.2008 - 09.2015
Clerk - Branch Banking
Samata Sahakari Bank Ltd
11.2004 - 03.2008
Bachelor of Commerce (B.Com) - Accounts
Mumbai University
04.2001 -
Diploma - Computer Technology
Boston Computers
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