Bhupesh Tadiboina

Body Shop Advisor

Volkswagen Hyderabad ( Div of PPS motors)

Hyderabad

11.2017 - Current

Greeted customers upon arrival, identified customer needs and provided appropriate services.
Inspected vehicles for damage, recorded findings, and wrote repair estimates.
Assessed vehicle damage and developed comprehensive repair plans.
Advised customers on repair processes and timelines.
Documented repair processes and completed work orders.
Coordinated with insurance companies for repair approvals.
Evaluated vehicle schematics to assess required parts and order accordingly.
Advised customers on preventative maintenance procedures for their vehicles.
Communicated effectively with mechanics regarding repair progress, estimated timescales, and cost estimates.
Verified that all repairs met manufacturer specifications before finalizing paperwork.
Provided technical advice on mechanical issues to technicians and other staff members.
Performed road tests to evaluate performance of repaired vehicles prior to customer delivery.
Conducted quality inspections on completed repairs.
Reviewed completed jobs with customers, answered questions, and ensured satisfaction with the results.
Prepared invoices for payment by customers after completion of service or repair work.
Provided customers with invoices and receipts detailing services performed.
Collect instant feedback and Google reviews.
Post service follow up

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