Bhushan Ahire
Pune
Summary
Results-driven Senior QA Analyst with extensive experience at Tata Consultancy Services, specializing in functional and regression testing. Achieved a 98% acceptance rate by enhancing product quality through collaborative strategies. Proficient in Agile methodology and the scrum framework, with strong expertise in SDLC/STLC. Demonstrated ability to mentor teams, optimize testing processes, and elevate customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior QA Analyst (TIAA)
Tata Consultancy Services
Pune
01.2023 - Current
- Executed exhaustive tests for top-tier clientele, guaranteeing error-free software.
- Enhanced team's growth through effective mentoring of junior testers.
- Reviewed requirements documents and developed test plans to meet customer objectives.
- Provided feedback to development teams regarding product performance against expected results.
- Assessed test scenarios and cases aligned with the Definition of Done and acceptance criteria.
- Directed testing for three projects with a 98% acceptance rate via rigorous functional and system testing.
- Completed unit and regression tests on software and individual modules.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Participated in peer reviews of test cases and scripts ensuring accuracy and completeness.
- Created and maintained database of common and known testing defects.
- Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Communicated effectively both verbally and written with internal stakeholders at all levels.
Quality Analyst (TIAA)
Tata Consultancy Services
Pune
01.2021 - 01.2023
- Supervised release tests of three software products, increasing customer contentment.
- Worked with Automation Anywhere BOTs, validating functions in Blind/Dark Mode
- Completed thorough testing, ensuring issue resolution for more than 50 applications.
- Executed comprehensive testing, including regression, smoke, sanity, and integration.
- Collaborated with cross-functional teams to develop and implement process improvements.
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Completed unit and regression tests on software and individual modules.
- Created and optimized automated testing tools for repetitive tasks.
- Conducted root cause analysis to investigate the source of problems in production process.
User Acceptance Tester (AIB)
Software Quality, Tata Consultancy Services
Pune
01.2018 - 01.2022
- Conducted User Acceptance Testing, ensuring systems met business requirements
- Participated in Scrum meetings and Sprint retrospectives
- Captured and tested all changes to functional requirements
- Executed test cases within deadlines, maintaining quality
- Collaborated with 10-member team, reducing turnaround by 30%
- Fixed 300+ software issues, improving user experience.
- Generated detailed reports outlining the results of acceptance tests conducted on products prior to release.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Developed test plans and strategies to evaluate system performance.
- Performed functional testing on web-based applications to ensure proper functionality and user experience.
- Identified, tracked, and reported software defects in a timely manner.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Associate
Tata Consultancy Services
Pune
01.2014 - 01.2018
- Managed IT project incidents and maintained issue logs
- Created manuals for problem resolution for future use.
Education
MBA -
Savitribai Phule Pune University
01.2012
BCA -
Savitribai Phule Pune University
01.2010
Skills
- SDLC/STLC
- Quality Assurance
- Functional Testing
- Regression Testing
- Smoke Testing
- User Acceptance Testing
- HP ALM/JIRA
- User acceptance testing (UAT)
- Test planning/Test case development/Test Reports
- Regression testing/Functional testing
- Defect Management and reporting
- Automation Anywhere Tool RPA BOT
- Agile/Scrum/ Waterfall
- Team Collaboration and Stakeholder communication, Effective communication
- SQL
Certification
- User Acceptance Testing Foundation - TCS Internal
- Business Analysis Foundation - LinkedIn Learning
- ITIL Foundation Certification - TCS Internal
Passions
- Learning: Exploring efficient technological solutions.
- Mentorship: Guiding budding professionals.
- Troubleshooting: Solving complex software issues.
- Social Activities: Leading socio-cultural events.
Timeline
Senior QA Analyst (TIAA)
Tata Consultancy Services
01.2023 - Current
Quality Analyst (TIAA)
Tata Consultancy Services
01.2021 - 01.2023
User Acceptance Tester (AIB)
Software Quality, Tata Consultancy Services
01.2018 - 01.2022
Associate
Tata Consultancy Services
01.2014 - 01.2018
MBA -
Savitribai Phule Pune University
BCA -
Savitribai Phule Pune University
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