Chandan Kumar B
QA Engineer
Bengaluru,KA
Summary
Accomplished QA professional with over 8 years of experience, including expertise in Guidewire ClaimCenter, functional/regression testing, and API validation. Skilled in designing and executing test plans, managing bug lifecycles, and mentoring QA teams. Strong background in insurance domain applications, automation frameworks, and Agile methodologies. Proven track record of improving testing efficiency through automation and process optimization.
Overview
10
10
years of professional experience
Work History
Senior QA Engineer
Saanvi Technologies
Bengaluru, Karnataka
05.2023 - Current
- Led comprehensive QA activities for multiple client projects spanning insurance, fintech, and enterprise applications.
- Responsible for establishing testing standards, implementing automation frameworks, and ensuring high-quality software delivery across diverse technology stacks.
- Led QA activities for multiple client projects in insurance, fintech, and enterprise applications.
- Developed automated regression suites using Selenium with Java and integrated them into CI/CD pipelines.
- Conducted comprehensive API testing using Postman and automated API validations with Rest Assured.
- Mentored a team of junior QA engineers, ensuring adherence to QA best practices and project deadlines.
- Performed cross-browser and responsive UI testing for web applications, ensuring optimal end-user experience.
- Collaborated with development teams to establish testing protocols and quality gates.
- Reduced regression testing cycle time by 40% through strategic automation implementation.
- Implemented comprehensive API test automation framework, cutting down manual API testing effort by 50%.
- Successfully delivered 15+ projects with zero critical defects in production.
- Established QA best practices that improved team productivity by 30%.
Test Engineer – QA (Guidewire ClaimCenter)
Marquis Technologies
Bengaluru, Karnataka
06.2019 - 04.2023
- Specialized in Guidewire ClaimCenter testing with deep expertise in insurance domain workflows.
- Responsible for end-to-end testing of complex insurance applications, ensuring compliance with industry standards and business requirements.
- Performed functional, regression, and integration testing for Guidewire ClaimCenter modules, ensuring alignment with insurance domain requirements.
- Designed, executed, and maintained detailed test cases based on business requirements and user stories.
- Validated complex workflows including policy administration, claims processing, and billing integrations.
- Worked extensively with SOAP/REST APIs for validating ClaimCenter service calls and third-party integrations.
- Logged, tracked, and verified defects in JIRA, collaborating closely with development and business teams for resolution.
- Participated actively in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
- Conducted user acceptance testing coordination and stakeholder communication.
- Improved defect detection rate by 20% through enhanced regression coverage and test case optimization.
- Reduced UAT defect leakage by 35% by streamlining end-to-end testing scenarios.
- Successfully tested 50+ ClaimCenter configurations across different insurance products.
- Mentored 3 junior testers in Guidewire domain expertise.
Project Coordinator
RV Solutions Pvt. Ltd.
Bengaluru, Karnataka
05.2018 - 06.2019
- Managed telecommunications projects with focus on RF optimization and network performance analysis.
- Coordinated cross-functional teams to deliver high-quality telecom solutions for major service providers.
- Executed comprehensive RF surveys, drive tests, and KPI analysis, ensuring high-quality network outcomes.
- Delivered comprehensive telecom services to major clients including Airtel and Reliance.
- Managed end-to-end project coordination with clients, vendors, and internal teams.
- Performed detailed drive tests to evaluate and optimize network performance across various geographical locations.
- Analyzed network performance metrics and provided actionable insights for optimization.
- Coordinated with technical teams for issue resolution and performance improvements.
- Identified key areas of improvement through comprehensive KPI analysis, leading to 25% enhanced network performance.
- Successfully managed 10+ telecom projects with 100% on-time delivery.
- Improved client satisfaction scores by 30% through proactive communication and quality delivery.
RF Engineer
Ericsson
Bengaluru, Karnataka
12.2015 - 04.2018
- Specialized in RF engineering and network optimization for telecommunications infrastructure.
- Worked on critical network implementation and optimization projects for major telecom operators.
- Coordinated with vendors to implement in-building solutions and manage network requirements for the Airtel project.
- Performed comprehensive RF drive tests, walk tests, and optimization tasks across 2G, 3G, and 4G networks to analyze signal strength, call drops, and data speeds.
- Led complaint management processes by raising, tracking, and resolving network issues efficiently.
- Conducted detailed network analysis and provided recommendations for performance improvements.
- Collaborated with cross-functional teams for seamless project execution.
- Maintained detailed documentation of network configurations and optimization activities.
- Improved overall network performance by 20% by identifying and resolving key coverage and capacity issues.
- Successfully executed in-building solutions for 50+ locations, ensuring full coverage in critical areas.
- Reduced network complaints by 40% through proactive monitoring and optimization.
- Achieved 99.5% network availability across managed sectors.
Skills
- Guidewire ClaimCenter
- JIRA
- Selenium
- Postman
- Rest Assured
- Manual Testing
- Functional Testing
- Regression Testing
- API Testing
- Test Automation
- Agile Testing
- Bug Lifecycle Management
- SDLC/STLC
- Test Case Design
- Cross-browser Testing
- Mobile Testing
- Performance Testing
- Integration Testing
- Teamwork
- Problem Solving
- Analytical Skills
- Adaptability
- Detail-Oriented
- Collaboration
- Leadership
- Communication
Timeline
Senior QA Engineer
Saanvi Technologies
05.2023 - Current
Test Engineer – QA (Guidewire ClaimCenter)
Marquis Technologies
06.2019 - 04.2023
Project Coordinator
RV Solutions Pvt. Ltd.
05.2018 - 06.2019
RF Engineer
Ericsson
12.2015 - 04.2018
Bachelor of Technology (B.Tech/B.E.) - undefined
T John Institute of Technology
Education
Bachelor of Technology (B.Tech/B.E.) - undefined
T John Institute of Technology
01.2014