Bhushan Bhangale
Pune
Summary
A focused project manager is adept at planning, directing, and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
Wipro BPS
- I am working as Project Manager in BTGS project
- Schedul meeting with end custom collect their requirements for all sites
- I am pre-pare plan for as per custom requirements
- I am creating PPT and explain to customer on call take sign off from customer
- Schedule meeting with internal teams & explain customer requirements to them
- Oversaw the ordering, PO approval process and installation of the network equipment supporting both IT and Telecom
- Successfully managed Project Life Cycle and processes and initiated solutions for reducing cost for projectsprojects
- I am working with internal delivery team & get the update for all project share to customer
- Once Orders delivery completed take the all technical details from delivery team share to end customer
- Once they accepted order delivery we can start the billing to customer
- We can share all details to account team they can start billing to customer
- We can make sure correct inventory update in our system because in future any issue on customer service our assurance team need to find correct details in system & help to customer resolved that issue
- We work with our technical designer to design the service on logically.
Customer Delivery Expert
Wipro BPS
Pune
02.2020 - Current
- I work on different products in the Telecom domain, such as MPLS, HVPN, Ethernet, and SD-WAN
- As of now, I am serving as an Order Manager
- I have end-to-end responsibility of delivering multiple and complex infrastructure products and services like MPLS, HVPN, Ethernet, and SD-WAN
- Handling daily E-mails from suppliers and customers on orders
- Handling scheduled router installation activity
- Daily follow-up with local ISP from different regions for link delivery and Router delivery tracking
- Daily follow-up with configuration team for closing out task in our system as per the scope
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Manage orders in BT workflow systems and ensure correct inventory is maintained
- Always work for better service assurance to achieve the goal of the company, which is to generate more prospects
- Identifies areas of improvement that will eliminate wasted time and improve productivity while supporting safe work practices
- Keeps Sales Managers, Account Managers and Implementation Management informed of account definition and installation activity
- Identify and implement process performance improvements and standardization pertaining to departmental procedures and workflow
- I have also been assigned as the project manager for some of the Clients.
Installation Co-ordinator
Wipro BPS
- I am working as order manager
- I have accepted New & Modify orders
- I will do the port allocation & place order with respetive supplier
- I am working on Australia region
- Once Supplier accept that order chase to them to complete device installation
- Once local supplier complete installation I can do the device testing
- Once supplier device testing is done share logs with customer
- Once all order complete send handover details to customer
- I am chasing to internal teams to complete configuration our side
- Once end customer accepted device handover document I will close the order
- Once order close we can bill to customer
- I have handle 100+ orders.
Data Entry Operator (Back Office Executive)
Lombardini India (Kohler Engine) Pvt Ltd.
01.2011 - 01.2012
- MIS Reports in MS Excel
- Online Data Finding
- Update Client Details
- Handling Monthly & Daily Report
- Handling Warranty Data monthly
- Gathered, organized, and modeled data to assist management in making key decisions
- Prepared and proofread reports detailing operations activities
- Managed and maintained file system reports and support documentation
- Built and maintained relationships with affluent club members and guests
- Maintained inventory for back-office supplies, computers, and workstations
- Cerate flow chart and pie chart on excel data and share with my manager
- To help to service manager to prepare power point presentation.
Education
Bachelor Of Computer -
Alagappa University
01.2012
Diploma in Information Technology -
MSBTE
01.2010
Skills
- Escalation management
- Jepordy management
- Project Management
- Project Planning
- Risk Management
- Task Estimation
- Procurement management
- Microsoft Office
- Network products: MPLS, ICR, ICG, Agile connect, SDWAN
- Routers Configuration
- Network device knowledge
- Vendors Management
Certification
Prince 2 certification (2021)
Accomplishments
In year 2016 and 2017 I received the award for highest successful router installation activity.
Languages
English
Hindi
Marathi
Activities
- Farming activities
- Watching English movies & sports over on weekends
Personal Information
- Date of Birth: 04/12/1986
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Photography
- Cooking
- Playing cricket
Timeline
Customer Delivery Expert
Wipro BPS
02.2020 - Current
Data Entry Operator (Back Office Executive)
Lombardini India (Kohler Engine) Pvt Ltd.
01.2011 - 01.2012
Project Manager
Wipro BPS
Installation Co-ordinator
Wipro BPS
Bachelor Of Computer -
Alagappa University
Diploma in Information Technology -
MSBTE