Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bhuvana Anand

Bengaluru

Summary

Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction.

Overview

2
2
years of professional experience

Work History

Relationship Manager (Advisor)

Phonepe
Bangalore
03.2023 - Current
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Evaluated customer feedback to identify areas of improvement in products or services offered.
  • Collaborated with internal teams to develop strategies that would increase customer engagement levels.
  • Assessed customer requirements on an ongoing basis in order to provide tailored solutions.
  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Achieved client loyalty through quality, productivity, service and proactive management.

Business Development Executive

IELTS Material.Com
Bangalore
09.2022 - 02.2023
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Conducted market research and identified potential business opportunities.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Negotiated contracts with clients for new business development initiatives.
  • Maintained a database of contacts from prospective clients for future follow-ups.

Education

Bachelor of Science - Pure Science

Bangalore University
Bangalore
11-2021

High School Diploma -

SKCH PU College
Bangalore
03-2019

Skills

  • Customer Service
  • Customer Portfolio Management
  • Customer Relationships
  • Service support
  • Client Engagement
  • Service assistance
  • Issue Resolution
  • Overcoming Objections
  • Product expertise
  • CRM proficiency
  • Client Relationships
  • Business Development

Languages

Kannada
First Language
Kannada
Proficient (C2)
C2
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Relationship Manager (Advisor)

Phonepe
03.2023 - Current

Business Development Executive

IELTS Material.Com
09.2022 - 02.2023

Bachelor of Science - Pure Science

Bangalore University

High School Diploma -

SKCH PU College

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Bhuvana Anand