Bhuvana R

• Engaged in presales activities for real estate solutions.
• Coordinated with prospective clients to understand housing requirements and drive conversions.
• Built rapport with customers to ensure satisfaction and trust.

Company Overview: NoBroker is a leading real estate platform in India, offering a range of services for

buyers, sellers, landlords, and tenants. With its no-commission model and verified listings, NoBroker has disrupted the traditional real estate industry. However, the company has faced some controversies and challenges along the way.

• Excellent ability to build a strong database on existing clients.

• Maintains a proactive stance on clients relationships at all times.

• Very strong communication skills with all levels of management.

Exceptional ability to work as part of a team.

• Received a professional award.

Experienced customer success manager with a track record of improving customer satisfaction and reducing churn.

Company Overview: AO Smith is a US based company which deals in domestic products like water

heaters and water treatments, whose manufacturing unit is located in Bangalore.

• AO Smith is a US based company which deals in domestic products like water heaters and water treatments, whose manufacturing unit is located in Bangalore.

• It also provides email and chat support for addressing customer's grievance.

• Key Roles and Responsibilities

• Addressing to the Customer grievances through Voice Support.

• Operated and monitored production line machinery to ensure efficient and high-quality assembly of electrical components and systems.
• Conducted regular inspections and quality checks to detect and correct issues, reducing rework and maintaining high product quality.
• Worked with automated and semi-automated machinery and tools to assemble products according to technical specifications and production targets.
• Supported training of new line operators.