Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Bhuvaneswari S

Chennai

Summary

Being an Associate for receivable management & Client Support professional with extensive experience addressing client needs and resolving inquiries promptly and effectively.. Resolves all payment issues in a timely manner. Additionally, Accounts Receivable maintains and updates accurate financial records.

Quickly adapt to new work challenges and industry conditions. Dedicated customer support promoting dynamic customer service, issue resolution, and relationship building skills. Bilingual and effective at maximizing repeat business opportunities. Proficient in managing client interactions, troubleshooting issues, and ensuring customer satisfaction. Skilled in utilizing various software tools and systems to streamline support processes. .

Overview

7
7
years of professional experience

Work History

Associate - Receivable Management & Client Support

Vay Network Services Private Limited
Pune
02.2018 - Current

Collections & Receivable Management:-

  • Reconciled daily cash receipts and applied payments to the appropriate accounts.
  • Monitored delinquent accounts and initiated collection efforts as needed.
  • Prepared weekly aging reports for review by management.
  • Followed up with customers via phone, email, or mail regarding outstanding invoices.
  • Drafted correspondence such as dunning letters or demand notices when necessary.
  • Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
  • Negotiated payment plans with past due customers while ensuring full compliance with company policies.
  • Created detailed reports on overdue accounts for internal use and external reporting requirements.
  • Maintained accurate records of all accounts receivable transactions.
  • Researched disputed invoice items for resolution of payment delays.
  • Investigated and resolved customer inquiries regarding billing issues or discrepancies.
  • Generated financial statements and reports detailing accounts receivable status.
  • Ledger Reconciliations.
  • Timely followups.

Purchase order Tracking & Follow-up:-

  • Responded promptly to inquiries from vendors regarding product specifications, pricing, payment terms.
  • To tracking PO expiry and followup with client for renewed one.
  • Maintaining tracker to monitor the Po's.
  • Resolved discrepancies between purchase orders and invoices received from vendors.

Legal related follow-ups and closers:-

  • Preparing Quotations and agreements based on the management decisions with help of legal team.
  • Followup with client to closer of the agreement sign-up.
  • Weekly tracking the status of agreements and quotations with management.

Junior Account Executive

Divyashree Cargo Movers
Chennai
05.2017 - 01.2018
  • General Accounting
  • BRS
  • Book Keeping
  • Payment Followup
  • Monitoring income and expenses

Education

MBA - Financial Management

University of Madras Institute of Distance Educati
Chennai
12.2019

Bachelor of Arts - Bachelor of Commerce - General

Sri Kanyaka Parameswari Arts & Science College For
Chennai
04.2017

High School Diploma -

Sri Ramakrishna Math Vivekananda Hr. Sec School
Chennai
04.2014

Skills

  • Tally ERP
  • MS office, Specially Excel
  • Accounts Receivable procedures
  • Basic bookkeeping, credit and accounting principles
  • Aging report creation
  • Customer service
  • Effective communication and followups
  • Process Improvement
  • Customer Relations
  • Payment reviewing
  • Account Reconciliation
  • Financial Reporting
  • Research skills
  • Collections experience
  • Invoice statements
  • Account Analysis
  • Statement preparation

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Affiliations

  • Have played multiple roles in my current organization like joined as a account executive and played SPOC HR in some time and now I am successfully handling my current position as a associate of receivable management and customer support.

Timeline

Associate - Receivable Management & Client Support

Vay Network Services Private Limited
02.2018 - Current

Junior Account Executive

Divyashree Cargo Movers
05.2017 - 01.2018

MBA - Financial Management

University of Madras Institute of Distance Educati

Bachelor of Arts - Bachelor of Commerce - General

Sri Kanyaka Parameswari Arts & Science College For

High School Diploma -

Sri Ramakrishna Math Vivekananda Hr. Sec School
Bhuvaneswari S