Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Bibhas Kumar Batabyal

Bibhas Kumar Batabyal

Kolkata

Summary

Result-oriented professional with 20 years of diverse job experience, which includes 13 years in the education sector, 3.5 years of experience in timeshare, and the rest of the years in marketing and sales at Vodafone Essar East Ltd. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth. Experienced senior manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Manager, Students Outreach

Inspiring Education
Kolkata
01.2025 - Current
  • Managed admissions processes and ensured compliance with institutional policies.
  • Supervised a team of admissions staff and provided training on best practices.
  • Developed recruitment strategies to attract diverse student populations effectively.
  • Coordinated campus tours and events to enhance prospective student engagement.
  • Analyzed application data to identify trends and improve decision-making processes.
  • Collaborated with academic departments to align admissions criteria with program goals.
  • Oversaw the use of admissions software for tracking applicant information efficiently.
  • Provided guidance and counseling to prospective students and parents during the application process.
  • Facilitated communication between prospective students and academic advisors for support.
  • Coordinated communications between departments within the university regarding admission requirements and policies.
  • Managed a team of Admissions Officers responsible for reviewing applications and making decisions on acceptance or denial.
  • Analyzed data from past admissions cycles in order to improve future processes.
  • Assisted in developing marketing materials such as brochures, flyers, and posters for recruiting purposes.
  • Mentored junior managers in leadership and decision-making skills.
  • Analyzed market trends to inform business strategies and competitive positioning.
  • Evaluated performance metrics to drive accountability across teams.
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.

Senior Manager - Students Outreach

IQ City United World School of Business
Kolkata
08.2011 - 01.2025
  • Managed student admissions from direct sources to ensure enrollment efficiency.
  • Coordinated events and awareness programs across colleges in North East and West Bengal.
  • Counseled students to facilitate direct admission, increasing conversion rates.
  • Handled queries and grievances to improve student satisfaction and resolve issues.
  • Maintained regular communication with college principals and career counseling departments nationwide.
  • Trained team members on data segregation and effective admission practices.
  • Collaborated with call center for database management and coordination.
  • Motivated coworkers by providing regular updates on course information.

Team Leader

Club Mahindra holidays & resorts India Ltd
Kolkata
06.2007 - 08.2011
  • Recruited telesales personnel and provided training on products and systems.
  • Managed data segregation based on performance potential.
  • Scheduled appointments for tours daily based on wave criteria.
  • Coordinated tour logistics with venue managers and consultants.
  • Prepared wave-based reports for Branch Manager review.
  • Administered floor operations and submitted daily reports to HR.
  • Conducted performance reviews and addressed employee grievances.
  • Coordinated leave management with senior staff to ensure coverage.

Team Leader

Vodafone Essar
Kolkata
05.2005 - 06.2007
  • Expanded direct sales associate team through strategic recruitment efforts.
  • Organized and maintained a comprehensive database to support DSA activities.
  • Delivered training sessions on product updates to enhance DSA proficiency.
  • Scheduled daily appointments for each DSA, optimizing their productivity.
  • Allocated FOC resources based on appointment requirements.
  • Consistently met daily sales targets through dynamic strategies.
  • Prepared and submitted daily performance reports to management.
  • Arranged and attended corporate appointments to foster business relationships.

Team Leader

Transfront solution Pvt Ltd
Kolkata
03.2004 - 05.2005
  • Managed database operations and ensured effective data segregation.
  • Recruited personnel through independent procurement methods.
  • Conducted training sessions to inform staff about product updates.
  • Generated daily appointment schedules for each workstation.
  • Allocated free-of-charge resources based on appointment requirements.
  • Achieved daily targets consistently, maintaining high productivity levels.
  • Reported daily performance metrics to management for review.
  • Coordinated development programs in collaboration with senior staff.

Telesales Executive

X-plore tech Pvt Ltd
Kolkata
01.2003 - 03.2004
  • Delivered daily reports to senior management on achievements and targets.
  • Managed database operations, ensuring accuracy in data handling.
  • Executed productivity initiatives that improved overall team performance.
  • Generated Management Information System (MIS) reports detailing production levels.

Education

ITES - Business Communication

Technable
Kolkata
03-2006

Bachelor of Arts - Economics

Burdwan University
Burdwan
03-1991

Skills

  • Team management
  • Admissions management
  • Data analysis
  • Recruitment strategy
  • Marketing materials development
  • Team leadership
  • Student counseling
  • Event planning
  • Performance evaluation
  • Mentorship and training
  • Reporting oversight
  • Strategic planning
  • Effective communication
  • Work prioritization
  • Strategic thinking
  • Learning agility
  • Ethical leadership
  • Interpersonal skills
  • Problem solving
  • Resource allocation
  • Sales channel analytics
  • Market analysis
  • Negotiation skills
  • Business development
  • Microsoft Office proficiency
  • Internet research

Languages

  • English
  • Bengali
  • Hindi
  • Odiya

Hobbies and Interests

  • Travelling
  • Researching about new things
  • Cricket
  • Reading books
  • Watching Documentaries

Affiliations

  • Achieved camp firing and trekking

Accomplishments

  • Best Team Leader Award in Transforms Solution Pvt. Ltd.
  • Consistent leadership achievement from Club Mahindra
  • Top Performance awarded from IQ City United World School of Business

Certification

  • Association of Voluntary Blood Donors certificate
  • Driving license (driving experience since 1989)

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Odia
Upper Intermediate (B2)
B2

Timeline

Senior Manager, Students Outreach

Inspiring Education
01.2025 - Current

Senior Manager - Students Outreach

IQ City United World School of Business
08.2011 - 01.2025

Team Leader

Club Mahindra holidays & resorts India Ltd
06.2007 - 08.2011

Team Leader

Vodafone Essar
05.2005 - 06.2007

Team Leader

Transfront solution Pvt Ltd
03.2004 - 05.2005

Telesales Executive

X-plore tech Pvt Ltd
01.2003 - 03.2004

ITES - Business Communication

Technable

Bachelor of Arts - Economics

Burdwan University

Similar Profiles

CREATE PROFILE
Bibhas Kumar Batabyal