Bibhore Tripathi
Mumbai
Summary
Dynamic leader with proven success in P&L oversight and global market expansion at Proximus Global. Skilled in developing customer acquisition strategies and enhancing team resilience. Focused on digital transformation and operational excellence through innovative solutions and effective communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of Voice business Products
Proximus Global
Mumbai
04.2023 - Current
- Managed Voice business team for RML and Proximus Global to achieve operational excellence.
- Established voice business unit at Route MOBILE, driving strategic initiatives.
- Oversaw P&L management for Voice business, ensuring financial performance and growth.
- Directed India License application process for offering Voice services, facilitating compliance.
- Led Harmony projects to optimize Voice platforms across all entities for PRX Global.
- Spearheaded M&A planning to identify and evaluate potential opportunities.
- Conducted vendor evaluations to select optimal partners and enhance service delivery.
Head of Solutions excellence
Vodafone Idea Limited
Mumbai
10.2017 - 03.2023
- Directed solution excellence initiatives for VIBS team to enhance operational performance.
- Implemented digital tools for business transformation, boosting VIBS team efficiency.
- Established governance frameworks to elevate team productivity and accountability.
- Led global VAS product line strategy for carrier business development.
- Developed messaging interconnects with operators to expand service offerings.
- Executed customer acquisition strategies for messaging business growth.
- Deployed SMS firewall to enhance security protocols for messaging services.
- Formulated comprehensive strategy for messaging business to drive market competitiveness.
Head of Global VAS products
Reliance Globalcom
Mumbai
06.2009 - 10.2017
- Led Global VAS product team for International Carrier business, managing A2P SMS, SBN, ITFS, DID/DDI, SIP Trunking, IP teleconferencing, and audio conferencing products.
- Drove new customer acquisition efforts to expand market reach.
- Developed new products and enhanced existing features based on customer feedback.
- Managed product sales and lifecycle for global VAS customers, including large OTTs and carriers.
- Conducted business reviews and variance analysis to evaluate product sales performance.
- Gathered market and competitive intelligence to inform strategic planning and decision-making.
Dy Manager
Jubilant Organosys
Noida
06.2001 - 06.2009
- Developed strategic business plan for Acetyls division, fostering long-term growth.
- Conducted comprehensive performance and strategic analysis of ongoing Acetyls business operations.
- Identified and evaluated growth opportunities through organic and inorganic avenues.
- Planned and budgeted product and raw material resources for Acetyls products effectively.
- Implemented world-class manufacturing practices, including TPM and lean management techniques.
- Prepared detailed business and plant performance reports to inform decision-making processes.
- Cultivated a culture of safety across the organization, enhancing workplace security.
Education
PGDBM - POST GRAGUATE DIPLOMA BUSINESS MANAGEMENT WMP
IIM LUCKNOW
NOIDA01.2008
B Tech - BACHELOR OF TECHNOLOGY
Harcourt Butler Technological Institute
Kanpur01.2001
Skills
- Business strategy and development
- P&L oversight
- Compliance facilitation
- Global market expansion
- Customer acquisition strategy
- Product sales and partnerships
- Project planning and execution
- Regulatory compliance
- Lean systems and audits
- Workplace management
- Resilience and adaptability
- Interpersonal communication skills
- Entrepreneurial mindset and negotiation
- High energy and motivation
- Results-oriented approach
- Digital transformation
- Decision-making
Certification
- AGILE
- TL9000
- IIM Lucknow Alumni
- Integrated Management System, ISO 9001, ISO 14000, OHSAS 18000
- Responsible care for Environment
- Lean six sigma, TPM / Green Belt / Yellow/White belt, Six Sigma
- Performance Management system
- ERP BaaN / Maximo for Manufacturing system
Accomplishments
- Established and scaled a new solutions in the space of CX (AI Based omnichannel CX Platform)
- Developed and executed a comprehensive go-to-market strategy for the Voice business
- Pioneered the development and launch of a diverse product portfolio
- Oversaw the product roadmap for voice solutions
- Led a cross-functional task force to identify and implement cost optimization strategies
Activities
- Reading and listening to books (especially management and History)
- Enjoy Cricket, tennis, and football
- Organising events
- Additional roles in addition to work
Personal Information
- Total telecom experience: 16+ years of experience in product growth, market expansion, business development, solution excellence, digital transformation, and operational excellence
- Title: Growth-focused telecom leader
Timeline
Head of Voice business Products
Proximus Global
04.2023 - Current
Head of Solutions excellence
Vodafone Idea Limited
10.2017 - 03.2023
Head of Global VAS products
Reliance Globalcom
06.2009 - 10.2017
Dy Manager
Jubilant Organosys
06.2001 - 06.2009
PGDBM - POST GRAGUATE DIPLOMA BUSINESS MANAGEMENT WMP
IIM LUCKNOW
B Tech - BACHELOR OF TECHNOLOGY
Harcourt Butler Technological Institute