Bijendra Kumar Singh

• Worked on multiple enhancements like fixing a complex exceptions which were causing issues due to legacy code for portal user de-activation. Code written to remove contactID post user de-activation which was passing null values in SOQL.
• Worked on Online safety & stakeholder project for our UK client. Stakeholder can raise formal complaint for distressing content along with other appropriate details
• Helped our client to integrate salesforce with OwnBackup tool
• Performed analysis for several SF release updates and made relevant changes e.g. ICU locale, hyperforce, content security policy etc.
• Working on microsoft azure devops tool for user stories and pipeline deployments
• Mentoring junior developers, fostering professional growth and enhancing team productivity.
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Corrected, modified and upgraded software to improve performance.

• Got opportunity to work on both development and support/enhancement projects.

Development Project Details

• Worked closely with clients to get requirements clarity. For adding requirements, we used JIRA tool.
• Worked on COVID-19 VACCINE project. It was a time bound project which we delivered on client's expected timeline.
• Got opportunity to work on REST API integration where we integrated salesforce with EZReporter system for case records. Case records details were posted to EZReporter and vice versa.
• Got opportunity to work on deployment activities. We used eclipse IDE, BitBucket and Jenkins tools for deployment.
• Got opportunity to work on multiple salesforce technical areas like Apex, REST API Integration, SOQL, Visualforce, Batch Jobs, Knowledge article, Workflow, Process Builder, Profile, Permission Set, Reports, Dashboard etc.

Support/Enhancement Project Details

• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions.
• Worked with project managers, developers, quality assurance and customers to resolve multiple incident and task raised by users.
• Worked on multiple data loads issues for which I have used Data Loader and Workbench.
• Worked on multiple minor enhancement like code fix, page layouts changes, permission sets, adding new fields etc.

• Worked on a Life Insurance project.
• Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
• Designed, developed and integrated software solutions based on business requirements and objectives.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Used technical skills like Apex, Visual Force, Trigger, SOQL
• Also got opportunity to work on skills like Vlocity which includes Omni-Script, Vlocity Card and Data Raptor.
• Got opportunity to work on Service Cloud and Sales cloud.
• Received Accenture Excellence(ACE) award.

• Worked for a Dental Insurance project where we used wide range of technical skills like Apex, Visualforce, SOQL, Process Builder, Work Flow rules etc.
• Contributed fully to design assessments, code reviews and brainstorming sessions.
• Configured and optimized code to fit design parameters.
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Developed and maintained program and system documentation.
• Collaborated with other developers to identify and alleviate number of bugs and errors in software.
• Got Accenture excellence(ACE) award.