Bijit Roy
Kolkata
Summary
Seasoned professional with 20+ years of experience in Engine Application, Customer Support, and Power Project Management...
Professional manager with strong background in driving operational efficiency and strategic initiatives. Proven ability to lead and collaborate with teams, ensuring alignment and adaptability to changing needs. Skilled in project management, financial analysis, and stakeholder engagement. Recognized for reliability and focus on delivering measurable results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Deputy General Manager (Service)
Kirloskar Oil Engines Ltd.
05.2023 - Current
- Leading service operations and customer support for the East Region
- Managing team performance and service KPIs
Deputy Regional Manager – North Region
Mahindra & Mahindra – Powerol Division
09.2011 - 05.2023
- Managed dealer network and regional service performance
- Collaborated with cross-functional teams to drive company-wide improvements in product offerings and operational processes.
- Led capability building, failure analysis, and IoT-based innovations
- Coordinated product quality improvements and diagnostics
- Developed strategic initiatives to optimize resource allocation and improve service delivery.
- Mentored junior managers, fostering professional growth and enhancing team performance across regions.
- Increased operational efficiency by conducting regular audits, identifying areas of improvement, and implementing corrective actions.
- Fostered a culture of innovation within the team by promoting idea-sharing sessions and encouraging experimentation with new approaches.
Sr. Manager
Cummins India Ltd
09.2004 - 08.2011
- Led cross-functional teams to optimize operational workflows and enhance efficiency across departments.
- Developed and implemented strategic initiatives that improved service delivery and client satisfaction.
- Mentored junior managers, fostering professional growth and enhancing team performance through targeted training programs.
- Analyzed market trends to inform decision-making processes and drive business strategy alignment with organizational goals.
Education
MBA - Finance & Operations Management
Bharati Vidyapeeth
01.2023
B.E. - Electrical Engineering
Burdwan University
01.2004
Senior Secondary - Science
WBCHSE
01.1997
Secondary Education - undefined
WBBSE
01.1995
Skills
- Staff training and development
- Operations management
- Cross-functional team coordination
- Problem resolution
- Customer relationship management
- Training and development
- Project planning
- Analytical skills
Certification
- Lean Burn Gas Engine & Control Systems (Cummins UK)
- Diesel Engine Applications (Cummins, Pune)
- Perkins & MHEL Engines (Mahindra Heavy Engines, Pune)
- Brushless Alternators & AVR (Cummins Generator Technologies, Ahmednagar)
Timeline
Deputy General Manager (Service)
Kirloskar Oil Engines Ltd.
05.2023 - Current
Deputy Regional Manager – North Region
Mahindra & Mahindra – Powerol Division
09.2011 - 05.2023
Sr. Manager
Cummins India Ltd
09.2004 - 08.2011
B.E. - Electrical Engineering
Burdwan University
Senior Secondary - Science
WBCHSE
Secondary Education - undefined
WBBSE
MBA - Finance & Operations Management
Bharati Vidyapeeth
Core Strengths
- Strong customer relationship management
- Quick learner and highly adaptable
- Effective communicator and team player
- Proactive and results-oriented approach
References
Surojit Kundu, General Manager, +91 90043 88584, Mahindra Powerol
R S Raman, Vice President, +919881908582, Cummins India Ltd.
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief. I am confident that my background and experience will contribute positively to your organization.
Bijit Roy
18.07.2025
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