Bijita Bhowmik
Associate Manager
Pune
Summary
Accomplished Associate Manager at SS&C Fintech Services, adept in team management and process improvement, significantly enhancing productivity and client service quality. Excelled in fostering teamwork and collaboration, with a track record of mentoring teams to achieve and surpass set quality standards. Experienced in finance operations and recognized for exceptional contribution to client service and a results-driven approach.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Associate Manager
SS&C Fintech Services India Private Limited
11.2023 - Current
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
- Managed and worked upon cross-functional projects, ensuring timely completion and alignment with company objectives.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful completion of team goals and objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Mentored team members, contributing to their professional growth and skill development.
Team Lead - Client Processing
BNY Mellon International Operations (India) Private Limited
02.2023 - 10.2023
- Directed and supervised a team of 17 ensuring that all client deliverables were met.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with onshore counterparts to achieve quick resolutions for client queries.
Analyst
BNY Mellon International Operations (India) Private Limited
06.2021 - 01.2023
- Responsible for maintaining portfolios for collateralized debt obligation
- Reconciliation and updating trades and principal & interest activity on systems; investigating and resolving discrepancies and collaborating with different teams to ensure smooth reconciliation and accurate reporting to client
- Allocation of tasks to team, handling queries and ensuring team SLAs are achieved
- Quality check of day to day activities and maintaining error log for team
- Trainings to new joiners and periodical refreshers to existing staff on procedures
- Handling complicated and critical queries from clients and onshore counterparts
- Preparing monthly and weekly reports for team
- Recommended team/process improvements to identify and fix constraints and challenges
Intermediate Representative - Cash Investigation
BNY Mellon International Operations (India) Private Limited
09.2019 - 05.2021
- To assist reconciliation and multiple stakeholders with cash and position breaks
- Reaching out to agent banks for discrepancies in principal and interest activities and regularly following up through calls and emails to ensure resolution in shortest time
- Identifying global issues and resolving them on high priority to ensure correct cash flows are provided to client
- Administering centralized CDO Swap process for EMEA region including sending calculations to swap counterparty, making swap payments and monitoring cash receipts and payments from/to counterparties
- Resolving queries from onshore and audit teams for swap payments
- Preparing and presenting weekly swap spreadsheet for all portfolios handled by team
Representative - Cash Reconciliation
BNY Mellon International Operations (India) Private Limited
06.2017 - 09.2019
- Cash and position reconciliation and cash flow preparation
- Effectively communicating with multiple stakeholders
- Working on cash/position discrepancies and collaborating with other teams to ensure issue is resolved in timely manner
- Working on reporting requirements to ensure client deliverables are met.
- Tracking task completion for the team
- Providing training to new joiners and helping team on their queries
- Worked on pilot batch for Solvas conversion and helped prepare SOP for conversion team
Education
Post Graduate Diploma in Management - Finance
MIT School of Business
Pune 06.2015 - 03.2017
Bachelor of Commerce - Finance
Symbiosis College of Arts And Commerce
Pune 05.2012 - 03.2015
Class 12th Examination - Commerce
DAV Model School
Durgapur 06.2010 - 03.2012
Class 10th Examination -
Carmel School
Durgapur 04.2001 -
Skills
Team Management
Performance Tracking
Process Improvement
Excellent communicator
Quality control
Client Service
Teamwork and Collaboration
Accomplishments
Awarded by SS&C Fintech and BNY Mellon multiple times for passion for excellence, courage to lead and integrity.
Timeline
Associate Manager
SS&C Fintech Services India Private Limited
11.2023 - Current
Team Lead - Client Processing
BNY Mellon International Operations (India) Private Limited
02.2023 - 10.2023
Analyst
BNY Mellon International Operations (India) Private Limited
06.2021 - 01.2023
Intermediate Representative - Cash Investigation
BNY Mellon International Operations (India) Private Limited
09.2019 - 05.2021
Representative - Cash Reconciliation
BNY Mellon International Operations (India) Private Limited
06.2017 - 09.2019
Post Graduate Diploma in Management - Finance
MIT School of Business
06.2015 - 03.2017
Bachelor of Commerce - Finance
Symbiosis College of Arts And Commerce
05.2012 - 03.2015
Class 12th Examination - Commerce
DAV Model School
06.2010 - 03.2012
Class 10th Examination -
Carmel School
04.2001 -
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