Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Timeline
Generic
BIJO JACOB

BIJO JACOB

Kochi

Summary

To secure a challenging and responsible management position with a quality oriented company seeking an experienced proven hospitality professional with effective entrepreneurial skills in operations, sales & marketing, staff management, budget analysis, cost controls and profit improvement.

Overview

25
25
years of professional experience

Work History

GENERAL MANAGER

PLEASANT HILL RESORT
MUNNAR
01.2024 - Current

SENIOR MANAGER - OPERATIONS

SBL KNOWLEDGE SERVICES PRIVATE LIMITED
GUWAHATI
06.2022 - 01.2024

GENERAL MANAGER

RAGAMAYA RESORT & SPA
MUNNAR
02.2020 - 06.2022

RESORT MANAGER

OXYGEN RESORTS
THEKKADY
11.2018 - 01.2020

Head of Sales and Marketing

SISAL WELLNESS & HOSPITALITY
KOCHI
05.2011 - 10.2018
  • Managing Operations, Sales & Marketing of Premium Boutique Resorts in Munnar, Thekkady & Kochi

Pre-Opening Front Office Manager

RADHA REGENT
ELECTRONICS CITY
12.2008 - 05.2011

Assistant Front Office Manager

LE ROYAL MERIDIEN
CHENNAI
12.2007 - 11.2008

Front Office Manager

SAROVAR HOTELS LTD - THE PROMENADE & LE DUPLEIX
PONDICHERRY
07.2007 - 12.2007

Lobby Manager

ITC HOTEL KAKATIYA SHERATON & TOWERS
HYDERABAD
04.2005 - 07.2007

Assistant Manager - Front Office

LE MERIDIEN RESORT & CONVENTION CENTER
KOCHI
08.2001 - 03.2005

Senior Front Office Assistant

CLUB MAHINDRA LAKEVIEW
MUNNAR
04.1999 - 08.2001

Education

Diploma in Hotel Management -

Trade-wings Institute of Management
Kolkata, India
04.1998

Pre-University (Science) -

North Eastern Hill University
Nagaland, India
04.1994

Skills

  • Hotel Pre-opening, Positioning and Branding
  • Rooms Management
  • Revenue Management and Budgeting
  • Online and Offline Sales
  • Employee Recognition and Appraisals
  • Developing Standard Operating Procedures
  • Guest Engagements and Recreation
  • Guest Loyalty Program
  • Motivational Training
  • Corporate PR
  • Preventive Maintenance
  • Spa Management

Accomplishments

  • Successful liaison with US embassy officials and delegation during visit of President George Bush to Hyderabad in 2006.
  • Pre-opening of Radha Regent Bengaluru, Spice Tree Resort & Spa Munnar, Ragamaya Resort & Spa Munnar, Whisperings Waters Resort & Spa Kochi.
  • Have undergone several Fire Fighting, First Aid, Six Sigma and Corporate Trainings.

Personal Information

  • Date of Birth: 10/28/74
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Christian

Languages

  • English
  • Hindi
  • Malayalam
  • Nagamese
  • Tamil

Timeline

GENERAL MANAGER

PLEASANT HILL RESORT
01.2024 - Current

SENIOR MANAGER - OPERATIONS

SBL KNOWLEDGE SERVICES PRIVATE LIMITED
06.2022 - 01.2024

GENERAL MANAGER

RAGAMAYA RESORT & SPA
02.2020 - 06.2022

RESORT MANAGER

OXYGEN RESORTS
11.2018 - 01.2020

Head of Sales and Marketing

SISAL WELLNESS & HOSPITALITY
05.2011 - 10.2018

Pre-Opening Front Office Manager

RADHA REGENT
12.2008 - 05.2011

Assistant Front Office Manager

LE ROYAL MERIDIEN
12.2007 - 11.2008

Front Office Manager

SAROVAR HOTELS LTD - THE PROMENADE & LE DUPLEIX
07.2007 - 12.2007

Lobby Manager

ITC HOTEL KAKATIYA SHERATON & TOWERS
04.2005 - 07.2007

Assistant Manager - Front Office

LE MERIDIEN RESORT & CONVENTION CENTER
08.2001 - 03.2005

Senior Front Office Assistant

CLUB MAHINDRA LAKEVIEW
04.1999 - 08.2001

Diploma in Hotel Management -

Trade-wings Institute of Management

Pre-University (Science) -

North Eastern Hill University
BIJO JACOB