Bijoy Chakraborty
Bangalore
Summary
A seasoned Technology Consultant with 9+ years of experience specializing in Cloud Migration Strategy, Enterprise Architecture, and IT Infrastructure. Currently serving as a Senior Associate at PwC India, I bring expertise in network design and optimization, cloud migration planning, IT security assessment, and large-scale IT implementations.
My role involves technical RFP designing, bid process management, and vendor onboarding for complex IT transformation projects. I have a strong background in routing and switching protocols, IP/MPLS network optimization, VLAN configuration, firewall policies, load balancing (F5), disaster recovery (DR) & business continuity planning (BCP), and cloud architecture.
I have successfully led IT infrastructure assessments, cloud feasibility studies, network audits for banking, healthcare and telecom clients, ensuring compliance with industry standards. Holding AWS Certified Solutions Architect - Associate and CCNA certifications, I am adept at integrating cloud-native solutions with robust security frameworks.
Committed to delivering scalable, cost-effective, and future-ready IT solutions, I collaborate with cross-functional teams to drive business transformation and innovation in today's evolving digital landscape.
Overview
9
9
years of professional experience
Work History
Senior Consultant
PwC
Bangalore
03.2023 - Current
- Technical Consultant for Cloud Infrastructure, Performance Improvement strategy, Operational Excellence, Infrastructure Assessment
- Resource optimization for the organizations
- NOC process review based on ITIL standard
- IT infra and Cloud status review to find the Gap and share the recommendation
- Recommendation on Gap
- Collaborating with stakeholders to assess infrastructure requirements for the new organization setup
- Crafting the Request for Proposal (RFP) to select vendors
- Managing the selection of infrastructure vendors and optimizing costs
- Engaging in the pre-sale process
- Collaborating with cross functional team to draft an RFP for the Surveillance solution of a Government Client to be implemented in the Public Cloud
- Developed detailed project plans and timelines to ensure successful completion of projects.
- Managed multiple client engagements simultaneously while adhering to tight deadlines.
- Identified areas of improvement within existing processes and systems and recommended changes accordingly.
- Provided strategic guidance to clients on best practices for business operations.
- Coordinated internal resources and third parties and vendors for the flawless execution of projects.
- Facilitated workshops with stakeholders to review current procedures and develop new processes.
- Worked closely with stakeholders to identify business issues.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Technical Service Engineer
Fujitsu Consulting India Private Limited
Noida
03.2022 - 03.2023
- Troubleshooting for DSL line related issues for the Enterprise Customer Stores
- Managing and Analyzing the Uplink and downlink issues using CISCO MERAKI
- Troubleshooting with the Field Engineer for the physical layer and the configuration issues of the Net gear DM200, Zyxel Modem
- Troubleshooting the VPN tunnels issue associated with the Fortinet Firewall
- Troubleshooting with the ISP for the WAN side Network getting flapped
CISCO TAC
Capgemini Engineering Services
Gurgaon
09.2021 - 03.2022
- Troubleshooting of WLC SW upgrades (WLC Model 5508, 5520, 2504,1800 Series Access Points)
- Troubleshooting of Access points not joining the WLC
- Client Connectivity issues to be checked in real environment
- Troubleshooting HA WLC issues
- Troubleshooting of client getting disconnected from SSID frequently
- Troubleshooting for the Customer getting Wireless Range Issues
- Troubleshooting for the Client not getting the Authentication page for the guest SSID
- Configuration of the Standby WLC that runs in Maintenance Mode
Ericsson India Global Services Pvt. Ltd.
Gurgaon
09.2016 - 09.2021
- Firewall Audit for the whitelisting the IP for International roaming partners
- Firewall Audit for whitelisting the DNS Local and Authorative IP for International Roaming Partners
- SW Upgrade for all the Nodes in the Network
- Audit of whole Network related to the devices and cards unused in the Network
- To do the KPI monitoring and reporting for all the IP Core nodes
- To prepare the report for the CDN performances of the Network
- To check the DNS Utilization stats and its query/cache hit success
- To prepare the report for the FW regarding its utilization and traffic trends
- To prepare the EHLD for the new Enterprise Network
- Feasibility Check for the upgradation of Bandwidth for the customer
- To analyze the utilization of a node
- To plan for the Ring Optimization in IPRAN for high utilized rings
- To provide the Vlans and Ports for the Migration
- Maintain the Database for all Access Nodes and the corresponding sites running on it
- Project: Digicel Malaysia
- Project: Sprint US
- To check the Back-Haul end to end connectivity
- Clear wire to Lit Migration, Reconfiguration / Optimization / Cabinet Swap of CSR
- Newly Services provisioning for 3G/LTE on CISCO / ALU
- Old services deletion on Aggregation router to increase the performance of the Network
- Q-Scope Test after the integration of ASR 901/ 920 in Back-Haul
- Troubleshooting of critical IP Connectivity Issue
- Script Preparation for Services (3G,4G,) and troubleshooting with Field Tech regarding CSR related issues
- Project: Reliance Communication
- To check the feasibility of bandwidth at IP nodes for multiple enterprises customers
- Providing support for performance KPIs management and Analysis to performance team
- Analysis for the upgradation can be made in the Network based on high utilized Nodes cases
Education
Bachelor of Technology - Electrical and Electronics
Sikkim Manipal Institute of Technology
AISSCE -
Vivekananda Kendra Vidyalaya
AISSE -
Vivekananda Kendra Vidyalaya
Skills
- Technology Consulting
- Technical RFP Designing
- Bid Process Management
- Network Design and Optimization
- NOC Operations
- Infrastructure assessment
- Vendor management
- Stakeholder management
- Cloud Migration Planning
- Network administration
Trainings And Projects
- Internship in Ericsson, Six Months, IP Performance Team on MOBILE PACKET BACKBONE NETWORK in BHARTI
- Mini Project, CAR PARKING SENSOR ALARM CIRCUIT, Sikkim Manipal Institute of Technology
- Summer Training, North-eastern Electrical Power Corporation Ltd., Generation of power and the maintenance of high voltage machines
Timeline
Senior Consultant
PwC
03.2023 - Current
Technical Service Engineer
Fujitsu Consulting India Private Limited
03.2022 - 03.2023
CISCO TAC
Capgemini Engineering Services
09.2021 - 03.2022
Ericsson India Global Services Pvt. Ltd.
09.2016 - 09.2021
Bachelor of Technology - Electrical and Electronics
Sikkim Manipal Institute of Technology
AISSCE -
Vivekananda Kendra Vidyalaya
AISSE -
Vivekananda Kendra Vidyalaya