Biju Balachandran

Spearheaded the development of a QA vision and strategy, aligning quality initiatives with business objectives to enhance product excellence across multiple lines."

"Established scalable, enterprise-level quality engineering practices, collaborating with executive leadership to ensure organizational alignment and drive continuous improvement."

"Optimized test automation across platforms, substantially reducing operational friction by streamlining prerequisites."

"Upheld software quality through enforcement of compliance with quality gates, swiftly addressing blockers to maintain project momentum."

"Implemented automation solutions that enhanced cost efficiency for QA and performance testing teams, maximizing resource utilization."

"Supervised third-party vendors to consistently meet delivery goals, ensuring adherence to stringent quality standards."

"Guaranteed exceptional service quality in QA across all delivery services, promoting standards of excellence."

"Led engagement initiatives to develop cross-geography communities, fostering an environment of continuous learning within the team."

"Cultivated a culture of innovation by integrating AI into operations, driving ongoing improvements and optimizing processes.

• Company Overview: Accenture is a global professional services company with leading capabilities in digital, cloud, and security.
• Performance Management: Monitored release trends, resource productivity, and test coverage to drive improvements.
• Collaborative Engagement: Partnered with product owners and build/release teams, aligning business and technology goals, and leveraging wealth management expertise for financial forecasting and resource planning.
• Risk Mitigation: Proactively identified and mitigated risks to ensure smooth and timely deliveries.
• Supplier Management: Managed third-party vendors to align with delivery goals and quality standards.
• Resource Planning: Strategically planned for QA and performance engineering needs to optimize resource allocation.
• Service Accountability: Maintained high standards of QA across delivery services, ensuring consistent service quality.
• Talent Development: Led engagement efforts, fostering cross-geography communities and supporting continuous learning within the team.
• Vendor Relations: Built and maintained strong relationships with external vendors, ensuring alignment with organizational goals.
• Financial Stewardship: Managed budgets, optimized operational dashboards, and enhanced financial reporting.
• Innovation Leadership: Cultivated a culture of innovation, leveraging AI to drive continuous improvement in operations.
• Accenture is a global professional services company with leading capabilities in digital, cloud, and security.

• Led the establishment of a Test COE across multiple geographies, focusing on intelligent automation frameworks that significantly reduced test efforts by 68% from SIT to UAT.
• Delivered enterprise-level automation solutions across SAP, Oracle, and bespoke applications, optimizing test processes for banking, retail, telecom, and pharmacy industries.
• Managed large-scale test engagements for high-profile clients, leveraging automation tools such as UFT, Selenium, and Worksoft to streamline test execution and reporting.
• Collaborated cross-functionally to deliver complex projects across various service sectors and geographies, managing teams in India and overseas.

• Delivered software testing for key banking clients, specializing in J2EE applications for multi-country retail banking portal releases.
• Focused on integration testing using automated tools such as WinRunner and executed test processes on various platforms, including IBM AIX and Sun WebLogic.
• Provided continuous test management and release coordination for successful delivery across various geographic locations.

• Assisted in the design and implementation of financial software solutions for clients in the wealth management and commodities trading space.
• Supported test automation initiatives and provided consulting on software quality assurance practices to optimize project outcomes.

• Contributed to the implementation of Oracle Financial Solutions for large clients, focusing on testing and ensuring the quality of financial applications.
• Worked on automated testing frameworks and integrated test management systems to streamline the testing processes.