To work in a challenging & competitive environment where the best of my potential can be utilized to ensure translation of all the opportunities and resources in a best possible way into an achievement to contribute in growth of an organization.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
CLM-Operation Specialist(AVP)
Wells Fargo
07.2024 - Current
Facilitated the onboarding of non-legal entities (trusts, partnerships,foundations,associations), ensuring compliance with global AML/CFT regulations.
Performed PEP, sanctions, and adverse media screening for non-legal entities and their associated individuals.
Working in tools like MAOS , G-CAR and Fenergo.
Support periodic reviews and remediation of NLE client profiles, ensuring adherence to updated regulatory requirements.
Maintained accurate and up-to-date records of non-legal entities in compliance system, ensuring audit readiness.
Conducted timely and detailed due diligence reviews to meet required quality standards.
Monitor and respond to group mailbox queries efficiently.
Send EOD Status reports to senior management after reconciliations.
KYC - Senior Associate
BNP Paribas India Solution Pvt Ltd
12.2022 - 07.2024
Performing the required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedure
Obtain mandatory documents and reports as per KYC requirements
Perform necessary checks to identify politically exposed persons, sanctioned, Adverse Information on individuals and entities and mitigate risks associated with financial crimes.
Ensure the files pass all quality and control reviews
Escalate concerns / issues as needed as company guidelines and local requirements
Perform research via internal and external sources, gather and analyze documentaton in accordance with regulatory and KYC requirements
Conduct Customer Due Diligence (CDD) and Customer Screening to ensure full compliance of AML/ KYC related policies and regulatory requirements/ expectations
Ensuring KYC due diligence reviews are undertaken to the required quality and detail on a timely basis
Communicate within the team, Compliance, the business and IT.
FCSU- Trade Sanctions Screening - Specialist
Standard Chartered Bank
12.2019 - 11.2022
Conducted detailed sanctions screening of transaction, customers, and vendor against global sanctions list (OFAC, HMT, EU and UN)
Investigated and resolved potential matches, ensuring compliance with international trade and financial crime regulations.
Responsible for processing incoming and outgoing payments in a timely and accurate manner.
Performing Research on prospective and existing clients as well as related parties to Identify and analyze a sanctions nexus.
Ensuring the queues are managed properly and multiple currency cut-offs are met as individual and team.
Any suspicious activity noticed will be escalated to the Financial Crime Compliance team for further investigation.
Knowledge on FircoSoft screening system (Firco continuity)
Apply or Adapt changes obtained from training and the implication of any imposed sanctions or laws/regulations to the task at the hand.
PHO-Senior Executive
Standard Chartered Bank
06.2018 - 11.2019
Worked in Various Cards and liability related queries
Responsible for ensuring clients that all work carried out complies with standard and guidelines
Drive team to achieve revenue targets through various channel like RD booking, FD booking, CASA lead generation
Ensuring to be cost effective by delivering high productivity along with generation of revenue
Providing best in class customer experience followed up by financial solutions leading to first call resolution
Handling complaints and escalation from customers and providing end to end resolution
Ability to multi-task, react quickly to shifting priorities and meet deadlines
Proactive, confident and with a positive “can-do” attitude
Able to clearly communicate technical data to non-technical colleagues and clients.
CSR -Senior Executive
EXPEDIA U.S - AEGIS INTERNATIONAL
05.2017 - 05.2018
Work experience in Handling Various flights, hotels and Package reservations
Respond to phone inquiries and walk-ins research flights and book reservation on SABRE and AMADEUS system
Using a booking system to secure Holidays
Booking airline tickets, dealing with negotiations and block with airline Carriers
Booked hotels, cars, Activities through multiple computers booking system, demonstrated multitasking efficiency and speed
Minimize customer dissatisfaction and increase customers loyalty as well as committed to addressing customer concern with speed, accuracy and professionalism
Dealt with extremely high volume of phone calls, Passenger problems and challenges which kept well within company adherence and client satisfaction.
Education
B.A -
Eastern Christian College, Nagaland
12th (Intermediate) - undefined
Eastern Christian College, Nagaland
10th (Matriculation) - undefined
Merry High School, Nagaland
Skills
Research skills
Know Your Customer
Sanctions
Regulatory Compliance
Documentation Review
Attention to Detail
Problem-Solving
Adaptability
Time Management
Quality Assurance
Accomplishments
Received several appreciations and accolades for on time delivery of numerous critical bulk requests.
Active member of Fun Committee and conducted various fun activities and events.
Member of CSR committee helped in raising funds by conducting various events in team.
Attended various trainings to improve my skills and use the same in simplifying process.
Trained other employees and gearing them up to handle all tasks
Additional Information
Diploma in computer application from Manipal Institute of Computer Education
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)