BIKASH PRADHAN
Noida
Summary
A growth-oriented professional targeting assignments in the domain of Network & Cloud Administration with an organization of high repute, primarily functioning in IT Sector preferably in Delhi-NCR
Profile Summary
Overview
2025
2025
years of professional experience
2014
2014
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
IT Assistant Manager
Apar Technologies Pvt. Ltd
3 2019 - Current
- Creating & managing Computing, networking and storage concepts on Microsoft Azure and migrating resources between different subscriptions
- Configuring Microsoft Azure virtual machines, storage accounts, resource groups and managing day-to-day service deployments on Azure Infra
- Executing Deployments of Azure Virtual Machines ARM as per the Client requirements
- Administering & performing back up of Azure VM's and taking File level & folder Level Backups
- Configuring the Backup policies as per the requirement and restoring the backup as per the request
- Working on Azure Active directory, Adding Users and group under Multifactor Authentications
- Password Reset and gaining experience on Azure Storage Explore
- Attaching new disk to VM's, resizing the VM and monitoring the Health Status of the VM's in Azure
- Configuring Load Balancer, Application Gateway and developing Availability Sets, Auto scaling, Load Balancer as per project requirement as well as managing the same
- Creating FTP implication in cloud VM and Managing IIS web server in cloud VM
- Executing WVD (Windows Virtual Desktop) Implementation in Azure and day to day activity of the cloud environment
- Working with Remote Exchange O365; administering of Active Directory Microsoft Active Directory, NTFS permissions
- Performing Exchange O365 account administering/troubleshooting and Exchange calendar/shared folder permissions and delegations management
- Creating queries and user account and troubleshooting user account permission issues
- Managing Migrations - Mailboxes, Public Folders, User Profiles
- Microsoft Azure administration - adds moves, and changes
- Troubleshooting/resolving escalated Help Desk issues relating to O365 and Outlook issues by administering mailboxes and Users accounts
- Executing Skype & Microsoft Teams for business administration and OneDrive support- trouble shooting
- Directing AD Connect, Azure AD - setup, implementing configuration trouble shooting and supporting Microsoft Lync audio and video Mobile Device management (Android, Apple, Blackberry)
- Administrating of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Skype for Business, Yammer, OneDrive, Microsoft Teams for Business)
- Operation on Desktops, laptops, tablets, Window/ Mac servers and their peripherals, mac and pc
- Implementing VPN troubleshooting and Cloud\AD\Exchange account administration (modifying & managing user accounts and group permission's)
- Supporting Microsoft Active Directory (group memberships, shared drives access, policies)
- Migrating, supporting, troubleshooting and installing Office 365 administration
- Maintaining on-premises Active Directory with O365 (DirSync) and troubleshooting all Microsoft products including - Microsoft Active Directory, Exchange, OWA, Lync Windows Server 2003, 2008/2008R2, 2012/2012R2/2016/2019
- Upholding requests for new hardware and software
- Process requests for moves, new hires and termination
System Administrator/ Network Administrator
Intellisoft Technologies Pvt. Ltd.
08.2018 - 03.2019
- Generated Change Request Documentation for approval by the customer in a scenario of updated customer requirements describing the change
- Operated Master Consoles to monitor the performance of networks and computer systems
- Interacted with L2 and L3 Teams on various incidents to identify initial level of troubleshooting
- Worked on IT networks as part of the team engaged in managing data center, network, data, voice and telephony infrastructure and evaluating system potential by testing compatibility of new programs with existing programs
- Provided network maintenance support and responding to outages during off-hour software deployments within established Service Level Agreements (SLAs)
- Coordinated with end-users in determining various network improvement needs based on system functional requirements
- Ensured compliance with industry best practices to integrate new hardware, software, and network; evaluating network and providing technical inputs on system acquisitions to senior management
- Coordinating in the maintenance of network servers including file servers, VPN gateways and intrusion detection systems as well as desktop computers, routers and switches
IT Technical Support Engineer
Marion Biotech Pvt. (EMENOX Group)
03.2016 - 08.2018
- Managed all user update system, configured all network assets (printer, scanner, bio metric systems)
- Configured all network switch (manageable, unmanageable, v-lane, port trucking) & Wi-Fi AP (Cisco, delink, net gear)
- Administered all outdoor IT assets, managed IT inventory, bought & purchased new IT assets like (software & hardware) online & offline markets as company requirement Wi-Fi Ap (Tp Link)
- Organized and compiled client mail in Outlook 2010, 2013, 2016, Thunderbolt and managed, configured & migrated to all mail servers including Yahoo, Gmail, Go-Daddy, HostGator
- Edited, modified and hosted all websites in WordPress, CSS, HTML
- Performed functions like User-Policing, Load Balancing, Website Filtering on user base AD, virtual hosting, RDP using Firewall Cyberoam-50
- Executed management and maintenance of Tally Server, Marg ERP Server, Pinga Server and performed troubleshooting
- Implemented configuration AD user, created, deleted & joined in Domain Server 2008
- Dealt with CCTV System and configured Network, both Lan & Wan
IT Support Engineer
Net Connect Pvt. Ltd. side at (DELHIVERY)
03.2015 - 03.2016
- Managed all user update systems and performed troubleshooting & configuration of Wi-Fi AP (Unifi, net gear), IT assets inventory (software & hardware) and configured all network assets like printer, scanner, bio metric systems
- Administered all user desktops & laptop related issues, be it hardware & software
- Executed firewall (Sonic Wall), website filtering and user policing
- Restored and backed up client mails on Outlook (2007) in all email user systems
- Regulated all barcode scanner & bar tender systems, created user systems backup and restored day-to-day maintenance
- Led team in all users issue, divided work to team staff and reported all higher issues to head office, senior staff
IT Support Engineer L1, L2 & Broadcasting
Sudarshan News Channel
03.2014 - 03.2015
- Managed N-computing, V lane configuration & troubleshooting of problem and administered Broadcast Play Box Server troubleshooting of problem
- Performed networking (NAS) configuration & troubleshooting
Education
Bachelors - Computer Application
NIMS
Diploma - A+, N+, CCNA, MCSE, MCITP
HCL
12th Standard - undefined
U.U.O.
10th Standard - undefined
U.U.O.
Skills
Project Management
IT Networking
Systems Administration & Maintenance
Network Security
Network Performance
Disaster Recovery
Troubleshooting
Network Infrastructure Upgrade
Network Health Assessment
Cloud Computing
Windows Server
Microsoft Office Suite
Linux
Azure
AWS Networking
MacOS
Certification
Cloud computing: Amazon Web Services(AWS), Sky Infotech India, 2020
Personal Information
Date of Birth: 03/10/86
Timeline
System Administrator/ Network Administrator
Intellisoft Technologies Pvt. Ltd.
08.2018 - 03.2019
IT Technical Support Engineer
Marion Biotech Pvt. (EMENOX Group)
03.2016 - 08.2018
IT Support Engineer
Net Connect Pvt. Ltd. side at (DELHIVERY)
03.2015 - 03.2016
IT Support Engineer L1, L2 & Broadcasting
Sudarshan News Channel
03.2014 - 03.2015
Diploma - A+, N+, CCNA, MCSE, MCITP
HCL
12th Standard - undefined
U.U.O.
10th Standard - undefined
U.U.O.
IT Assistant Manager
Apar Technologies Pvt. Ltd
3 2019 - Current
Bachelors - Computer Application
NIMS