Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Service Engineer
ACG Pam Pharma Technology Pvt Ltd
Mumbai
10.2016 - Current
Installation & Commissioning of Automatic Capsule Filling Machine as well as all the Line Machines for the Encapsulation division in Pharma Sector.
To Resolve the Customer Complaints by guiding on telephone & also on-site with minimum down time.
Engineers are Trained to work with your machine operators not only to resolve
problems but also to train them to increase productivity.
Worked cross-functionally within organization and external partners, integrators and vendors. Educated prospects on product implementation and usage and answered technical and security questions.
Analyzed and evaluated performance and optimized efficiency.
Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Installed, configured and tested equipment on specialized platforms.
Service Engineer
Global Hi-Tech vision
New Delhi
07.2012 - 10.2016
Installation, Commissioning, Maintenance and troubleshooting activities of Actuators.
Handling all technical queries and investigating all field work related problems.
Provide technical answers to Engineering Queries raised up by Customer on Site confirming as per drawings and standard requirements.
Electrical termination is done as per customer requirement.
Set open on limit, close on limit, check Partial stroke test and ESD operation.
Responsible for interaction with customers for various service levels.
Site Service Engineers are dedicated to providing customers with on-site installation and commissioning.
Education
Bachelor of Engineering - Mechanical Engineering
KLS Gogte Institute of Technologies
Belgaum,Karnataka
07.2008 - 05.2012
Skills
Equipment installation
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Accomplishments
Resolved the product challenge issue at customer end.
Achieved the result by completing the task with accuracy and efficiency.
Documented the work conducted on site and assisted the customer in inspection.