Bikash Kumar Singh
Panchkula
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Service Engineer
ACG Pam Pharma Technology Pvt Ltd
Mumbai
10.2016 - Current
- Installation & Commissioning of Automatic Capsule Filling Machine as well as all the Line Machines for the Encapsulation division in Pharma Sector.
- To Resolve the Customer Complaints by guiding on telephone & also on-site with minimum down time.
- Engineers are Trained to work with your machine operators not only to resolve
problems but also to train them to increase productivity. - Worked cross-functionally within organization and external partners, integrators and vendors. Educated prospects on product implementation and usage and answered technical and security questions.
- Analyzed and evaluated performance and optimized efficiency.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Installed, configured and tested equipment on specialized platforms.
Service Engineer
Global Hi-Tech vision
New Delhi
07.2012 - 10.2016
- Installation, Commissioning, Maintenance and troubleshooting activities of Actuators.
- Handling all technical queries and investigating all field work related problems.
- Provide technical answers to Engineering Queries raised up by Customer on Site confirming as per drawings and standard requirements.
- Electrical termination is done as per customer requirement.
- Set open on limit, close on limit, check Partial stroke test and ESD operation.
- Responsible for interaction with customers for various service levels.
- Site Service Engineers are dedicated to providing customers with on-site installation and commissioning.
Education
Bachelor of Engineering - Mechanical Engineering
KLS Gogte Institute of Technologies
Belgaum,Karnataka 07.2008 - 05.2012
Skills
Equipment installation
Operational Support
Equipment maintenance and repair
Technical troubleshooting
On Site Support
Written and verbal communication
Accomplishments
- Resolved the product challenge issue at customer end.
- Achieved the result by completing the task with accuracy and efficiency.
- Documented the work conducted on site and assisted the customer in inspection.
Timeline
Service Engineer
ACG Pam Pharma Technology Pvt Ltd
10.2016 - Current
Service Engineer
Global Hi-Tech vision
07.2012 - 10.2016
Bachelor of Engineering - Mechanical Engineering
KLS Gogte Institute of Technologies
07.2008 - 05.2012