MUNEESH YADAV
Summary
Dynamic Service Engineer with a proven track record at Quidelortho, excelling in technical troubleshooting and customer relationship management. Adept at diagnosing complex issues and enhancing customer satisfaction through effective solutions. Skilled in equipment repair and maintenance, collaborating with teams to ensure optimal performance and safety standards in electronics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Engineer
Quidelortho
04.2024 - Current
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
Testing Engineer
Alpha test house
02.2021 - 05.2022
- Worked on various safety standards of electronics equipment and components.
- Collaborated with cross-functional teams to identify potential risks and develop effective mitigation strategies during the testing phase.
Education
B. Tech - Electronics And Communication Engineering
Krishna Institute of Engineering And Technology
Ghaziabad07.2017
Intermediate -
Jagdishwar Dayal Janta Inter College
07.2011
High School -
Jagdishwar Dayal Janta Inter College
07.2009
Skills
- Technical troubleshooting
- Equipment repair and maintenance
- Diagnostic tools usage
- Communication skills
- Software application proficiency
- Time management strategies
- Team collaboration techniques
- Customer relationship management
Certification
- ECIQ by QuidelOrtho (immunodiagnostic)
- V250 by QuidelOrtho (biochemistry)
- V4600 by QuidelOrtho (biochemistry)
Languages
- Hindi
- English
Timeline
Service Engineer
Quidelortho
04.2024 - Current
Testing Engineer
Alpha test house
02.2021 - 05.2022
B. Tech - Electronics And Communication Engineering
Krishna Institute of Engineering And Technology
Intermediate -
Jagdishwar Dayal Janta Inter College
High School -
Jagdishwar Dayal Janta Inter College
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