Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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MUNEESH YADAV

Summary

Dynamic Service Engineer with a proven track record at Quidelortho, excelling in technical troubleshooting and customer relationship management. Adept at diagnosing complex issues and enhancing customer satisfaction through effective solutions. Skilled in equipment repair and maintenance, collaborating with teams to ensure optimal performance and safety standards in electronics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Engineer

Quidelortho
04.2024 - Current
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.

Testing Engineer

Alpha test house
02.2021 - 05.2022
  • Worked on various safety standards of electronics equipment and components.
  • Collaborated with cross-functional teams to identify potential risks and develop effective mitigation strategies during the testing phase.

Education

B. Tech - Electronics And Communication Engineering

Krishna Institute of Engineering And Technology
Ghaziabad
07.2017

Intermediate -

Jagdishwar Dayal Janta Inter College
07.2011

High School -

Jagdishwar Dayal Janta Inter College
07.2009

Skills

  • Technical troubleshooting
  • Equipment repair and maintenance
  • Diagnostic tools usage
  • Communication skills
  • Software application proficiency
  • Time management strategies
  • Team collaboration techniques
  • Customer relationship management

Certification

  • ECIQ by QuidelOrtho (immunodiagnostic)
  • V250 by QuidelOrtho (biochemistry)
  • V4600 by QuidelOrtho (biochemistry)

Languages

  • Hindi
  • English

Timeline

Service Engineer

Quidelortho
04.2024 - Current

Testing Engineer

Alpha test house
02.2021 - 05.2022

B. Tech - Electronics And Communication Engineering

Krishna Institute of Engineering And Technology

Intermediate -

Jagdishwar Dayal Janta Inter College

High School -

Jagdishwar Dayal Janta Inter College
MUNEESH YADAV