Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Bikas Kumar Nayak

Scrum Master And Lead Business Analyst
Hyderabad
Bikas Kumar  Nayak

Summary

Experienced Scrum Master and Lead Business Analyst with 15+ years of expertise in Business Analysis, Agile Methodology, and Digital Transformation. Adept at managing end-to-end project lifecycles, fostering team collaboration, and delivering customer-centric solutions. Certified SAFe Advanced Scrum Master, skilled in lifting and shifting legacy applications to the cloud, developing microservices, and driving Agile best practices. Seeking to leverage my leadership and technical skills to enhance organizational success.

Overview

16
years of professional experience
7
Certifications

Work History

Worldline Global Service

Scrum Master & Lead Business Analyst
05.2023 - Current

Job overview

  • Project: Nimbus Project - Migration of the SEPA Instant Payment application from on-premises to Google Cloud, including the development of critical microservices such as: Payment Capture Service, Payment Status Service, Answering Machine Service, Base64 Implementation
  • Scrum Master Responsibilities: Manage two Agile squads (70% capacity) under the SAFe framework
  • Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
  • Ensure alignment with Agile best practices and support team productivity
  • Act as a servant leader and coach for the Scrum Teams
  • Lead Business Analyst Responsibilities: Oversee a team of four Business Analysts (30% capacity)
  • Gather, analyze, and document requirements for various microservices and cloud migration activities
  • Bridge communication between technical teams and business stakeholders
  • Define Epics, User Stories, and Acceptance Criteria aligned with project goals
  • Certifications: SAFe Advanced Scrum Master - January 2024

Larsen & Toubro InfoTech

Specialist Business Analyst
11.2021 - 05.2023

Job overview

  • Collaborated on HSBC Digital Transformation projects, including the transition to modern payment channels (HostToHost, HSCNet, SWIFT FileAct, APIs)
  • Conducted gap analysis, produced BRDs/FRDs, and supported SIT/UAT for global payment systems, including ISO20022, CHAPS, BACS, and SEPA CT payments
  • Delivered customer-centric workflows and requirements in Epics/User Stories using Scrum methodology

KFIN Technologies Pvt. Ltd.

Deputy Manager - Business Analyst
09.2020 - 11.2021

Job overview

  • Developed an Investor Portal for AIIMAN Asset Management (Malaysia), enabling user registration, portfolio views, and transactional capabilities
  • Gathered and prioritized business requirements, leading UAT efforts for seamless deployment

ICICI Bank Pvt. Ltd.

Deputy Manager-II - Business Analyst
04.2011 - 09.2020

Job overview

  • Gathered and analyzed requirements for payment and reconciliation processes, including SWIFT messages (MT103, MT202, etc.)
  • Led migration of I-core systems and automation of daily processes like price uploads and SWIFT message handling

Sitel India Pvt. Ltd.

Customer Service Professional
07.2010 - 04.2011

Job overview

  • Managed ICICI Lombard health insurance queries, ensuring smooth data management and client satisfaction

Genpact India Pvt. Ltd.

Process Associate
04.2009 - 07.2010

Job overview

  • Analyzed and processed customer data for ICICI Bank Credit Card services, contributing to enhanced client outreach and process efficiency

Education

Sikkim Manipal University
Manipal

MBA from Finance
07.2014

University Overview

This is a part time Master degree along with my job.

Bhermpur University
Bhermpur

Bachelor Of Arts from Political Science
04.2009

Skills

Agile Methodologies

Certification

SAFe Advanced Scrum Master - 01/01/24

Timeline

Scrum Master & Lead Business Analyst

Worldline Global Service
05.2023 - Current

Specialist Business Analyst

Larsen & Toubro InfoTech
11.2021 - 05.2023

Deputy Manager - Business Analyst

KFIN Technologies Pvt. Ltd.
09.2020 - 11.2021

Deputy Manager-II - Business Analyst

ICICI Bank Pvt. Ltd.
04.2011 - 09.2020

Customer Service Professional

Sitel India Pvt. Ltd.
07.2010 - 04.2011

Process Associate

Genpact India Pvt. Ltd.
04.2009 - 07.2010

Sikkim Manipal University

MBA from Finance

Bhermpur University

Bachelor Of Arts from Political Science
Bikas Kumar Nayak Scrum Master And Lead Business Analyst