Binita Pan
Kolkata
Summary
Administrative professional with 12 years of experience in banking and telecom industry Professional in managing office operations, coordinating schedules, and overseeing administrative staffs. Adept at streamlining processes, ensuring compliance, and maintaining high standards of organizational efficiency. Strong communication skills and ability to handle multiple tasks simultaneously.
Dedicated for completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
12
12
years of professional experience
Work History
Area Admin Manager - Corporate Services
Reliance Jio
Kolkata
2025.09 - Current
- Managing State head quarter of Bengal area along with 35 jio outlets. Besides managing daily operations starting from cafeteria operations, housekeeping activities, VMS tracking, courier tracking, payment tracking.
- Vehicle management and handling the billing of cabs and allotments of cabs for official projects.
- Tracking of KMs and auditing for maintaining proper compliance parameters.
- Tracking of Purchase orders and timely release of payment through SAP.
- Processing of bills through YEXP.
- Conducting employee surveys on monthly basis.
- Tracking of electrical equipments through portal. Asset monitoring and helpdesk management within SLA.
Area Admin Manager - Corporate Services
Reliance Jio
Patna
2024.07 - 2025.08
- Managing area offices for Patna area.
- Ordering and tracking of vending materials.
- Vehicle management and handling the billing of cabs and allotments for official projects.
- Tracking of KMs and auditing for maintaining proper compliance parameters.
- Visiting all the locations per the schedule and tracking of housekeeping services as per the guidelines.
- Conducting MMRs with service providers.
- Budget tracking and cost optimization through proper utilization of available resources.
- Ensuring employee satisfaction and via inhouse surveys and physical meetings.
- Implemented product storage and flow strategies for minimal delays in fulfilling demand.
- Streamlined logistics planning processes, reducing delivery times and enhancing customer satisfaction.
- Coordinated meetings, scheduled appointments, and organized travel arrangements for senior management to optimize time management.
- Getting R&M work done through arranging proper BOQ from service providers and analysis done through checking as per the annual rate contract module.
Manager Admin Operations
HDFC Bank Limited
Kolkata
2020.06 - 2024.06
- Maintained customer satisfaction by meeting delivery deadlines.
- Coordinated entire project lifecycle with no escalations.
- Handled service desk with focus on SLA compliance and upkeep.
- Organized engagement activities to foster collaboration and improve employee satisfaction.
- Streamlined communication between technical support and other departments to improve service delivery times.
- Solved problems and offered solutions to maintain and satisfy facility users.
- Spearheaded sustainability initiatives, resulting in the facility's enhanced environmental performance.
- Maintained clean, safe working environments to eliminate accident risks.
Regional Manager-Administration
INDUSIND BANK LIMITED
Kolkata
2018.07 - 2020.06
- Led administration operations ensuring trade licence and tax compliance.
- Facilitated seamless collaboration between branch and corporate office to improve efficiency and compliance.
- Coordinated housekeeping services, ensuring timely weekly and monthly schedules.
- Diagnosed and addressed technical challenges involving DG, AC and essential equipment operations.
- Streamlined e-waste collection processes to improve recycling efficiency and sustainability.
- Coordinated cross-functional teams to deliver projects within tight deadlines, boosting team productivity.
- Organized community events and workshops to promote financial literacy and bank services.
Facility Executive
JLL
Kolkata
2016.03 - 2018.07
- Ensured meeting rooms and workstations were well maintained.
- Handled all housekeeping and stationary logistics.
- Courier management and first aid management for websites within the State.
- Managed vending regulations, planned site visits and efficiently processed ID-business card requests.
- Supported development of commercial-scale extraction methods.
- Created cost-effective strategies for extracting materials from sites.
Administrator
Park Institute of Interior Design and Computer Technology
Kolkata
2014.06 - 2016.03
- Handled customer enquiries and coordinated administrative functions to streamline business processes.
- Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Monitored trends in student concerns and adapted services to meet changing needs.
- Promoted awareness of mental health issues through the organization of campus-wide events and initiatives.
Education
MBA/PGDM - Operations Management
Institute of Chartered Financial Analysts of India (ICFAI)
Kolkata, India 2018.06 - 01/2021
B. Sc -
Calcutta University
Skills
- Regulatory Compliance Monitoring
- Purchase Coordination
- Personnel Management
- Office administration and coordination
- Vehicle Compliance audit
- Facility Maintenance and Operations
- Administrative Leadership and Oversight
- Strategic Operations Planning and Execution
- Team Handling
- Shifting of branches and coordination for new projects
- Negotiation for new empanelment
- Stationery and other consumables purchase and consumption tracking
Phone
+91, 9748541802
Hobby
Travelling, Music
Timeline
Area Admin Manager - Corporate Services
Reliance Jio
2025.09 - Current
Area Admin Manager - Corporate Services
Reliance Jio
2024.07 - 2025.08
Manager Admin Operations
HDFC Bank Limited
2020.06 - 2024.06
Regional Manager-Administration
INDUSIND BANK LIMITED
2018.07 - 2020.06
MBA/PGDM - Operations Management
Institute of Chartered Financial Analysts of India (ICFAI)
2018.06 - 01/2021
Facility Executive
JLL
2016.03 - 2018.07
Administrator
Park Institute of Interior Design and Computer Technology
2014.06 - 2016.03
B. Sc -
Calcutta University