Binny Sharma
Audio Visual Professional
Delhi
Summary
Dynamic and creative professional with a proven track record in the ICT and AV sectors, including experience with industry leaders such as Logitech, Biamp, QSC, TC Group, BOSCH, and BOSE. Expertise in navigating fast-paced technological environments fosters a strong ability to adapt quickly and think innovatively. Committed to delivering high-quality results both collaboratively and independently while consistently striving for excellence in every challenge. Passionate about leveraging skills to contribute effectively to team success and drive impactful solutions.
Overview
2
2
Languages
2
2
Certifications
19
19
years of professional experience
Work History
Technical Solutions Lead-APAC
Logitech
03.2022 - Current
- Responsible for resolving high-complexity enterprise support issues and escalationsfinding solutions and workarounds to challenging technical problems, assisting the CX team with testing, reporting, and tracking technical issues
- Key responsibilities
- Working with Technical Customer Support Group Level 3 + team and Engineering team to identify, reproduce and resolve technical issues in a timely manner
- Working with the engineering and product groups to evaluate products pre-launch, and work with the Technical Support Manager and training team to develop training for the technical support team
- Achievements
- Leading the APAC team for T3 agent from Technical solutions Lead prespective and supporting for critical issue related, issue reproduction in Labs, working with Engineering teams
- Streamlining support process for faster turnaround, writing Technical articles for support information.
Large Venue Vertical Manager
Biamp
New Delhi, India
04.2020 - 02.2022
- Large Venue Vertical Technical & sales manager for India & SAARC region with Biamp Community & Biamp Apart Audio solutions
- Key responsibilities
- Supporting Biamp's Loudspeaker and DSP portfolio from Design, Sales and Technical perspective
- Conference Room for VC application including DSP , Loudspeakers , Network AV devices , Wireless Presentation systems and EVAC PAVA systems
- Achievements
- Key IT Tech. projects ranging from Classroom to Conference Hall to Auditoria , Installed with Biamp , Loudspeaker solution as preferred selection
- Added multiple partner to increase the product reach and revenue share for Loudspeaker solutions
TECHNICAL SALES ENGINEER
QSC
New Delhi, India
10.2019 - 03.2020
- Technical & Sales for QSC Systems, Live & Cinema portfolio offering for Audio, Video & Control system application requirement
- Partner development with Technical specific and Sales specific Training including certifications for System Integrators, Consultants, Architects, such as Q-SYS certification.
- End Customer & Key Accounts, including Government & Corporate vertical, support & development with regular product updates, POC's, Technical Specification, Comparative Solution, Design parameters for Projects.
- Solution Design using EASE 4.4, design software, Auto-CAD, Q-Sys ,network audio DANTE.AES 67 based solution design, including Post sales on-site commissioning support for wide range of Projects ranging from Corporate Conference AVC systems to Auditorium , Large size Experience Centre and many more
- Developed and delivered technical presentations to clients, showcasing product features and benefits.
- Collaborated with cross-functional teams to define customer requirements and tailor solutions accordingly.
Senior Manager-Applications-APAC
MUSIC Group / TC Group International A/S
Remote
01.2013 - 10.2017
- Training and Technical resources in India region, further extended to APAC region for Tannoy, Labgruppen and Lake Products.
- Key responsibilities
- Consultant ,Architect and Partner's support for APAC region for Design ,Trainings, Technical Solution and Field support.
- Tour Sound application support for Labgruppen Amplification,LAKE signal processing platform.
- Achievements
- 100+ types of Venue support in 365 days (approx) that includes Design, Training, Marketing and Site commissioning.
- Delhi Airport Terminal 1 with Tannoy and Labgruppen amplifiers for PAVA application Design and Commissioning support
Assistant Manager- Design and Support-India
Bosch Security Systems (Electro-Voice)
New Delhi, India
12.2010 - 01.2013
- India region Partner relation management, Trade show support Trainings, Strategy for Govt Business that increased the business revenue significantly for Mid-Size and Large Venue applications. AFMG EASE certification
- Key responsibilities
- Product Marketing for EV brand in North India region with New Business Channel and Partner Development for Government & Corporate vertical.
- New Product Launch & Technical Events conductions, Product Demonstration based on user applications in India region, Trainings to Distributor and SI networks.
- Achievements
- Multiple Large venues including sites of National Importance supported for concept,design,marketing and Technical support
Design Engineer Trainee
Bose Corporation
New Delhi, India
07.2007 - 04.2009
- AV Industry journey start with Global top-notch Brand of Audio with opportunity to work on projects Airports, Auditorium, Hospitality venues
- Key responsibilities
- Designing Audio, Video & Control System Solution for different types of Spaces and Buildings, ranging from Luxury Homes to Commercial Spaces like Malls , Auditoriums.
- Utilizing AUTOCAD 2007, BOSE Modeler, a 3D Acoustic Simulation software as Designing Tools for Professional Audio systems
- Achievements
- More than 20 Large Public spaces venues e.g Shopping Malls ,Airports etc. PAVA and Audio solution development
- Acoustic simulation solution development for Multiple venue including Auditoriums , Conference Halls etc
Education
B.Tech - Mechanical & Automation Engineering
GGS IPU
Delhi, India06.2007
Skills
AVIXA CTS Certified
Experienced in AutoCAD design
Acoustic modeling
Integrated AV systems design
Certified in Microsoft Teams Room technology
Support operations
Business requirements analysis
Certification
Certified Technology Specialist AVIXA March 2021
Timeline
Technical Solutions Lead-APAC
Logitech
03.2022 - Current
Large Venue Vertical Manager
Biamp
04.2020 - 02.2022
TECHNICAL SALES ENGINEER
QSC
10.2019 - 03.2020
Senior Manager-Applications-APAC
MUSIC Group / TC Group International A/S
01.2013 - 10.2017
Assistant Manager- Design and Support-India
Bosch Security Systems (Electro-Voice)
12.2010 - 01.2013
Design Engineer Trainee
Bose Corporation
07.2007 - 04.2009
B.Tech - Mechanical & Automation Engineering
GGS IPU