trilochan Padhy
Bangalore,India
Summary
PROFILE SUMMARY I am a seasoned professional with 15+ years of collaborative leadership and strategic planning experience in the IT infrastructure space. Recognized for demonstrating a natural aptitude for leading and managing technical teams, as well as for managing and executing complex IT projects, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include technical expertise, customer service, problem-solving, process improvement, workflow optimization, solutions implementation, and infrastructure design and deployment. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as business acumen, systems analysis, project management, cross-functional collaboration, and resource management to support efficiency and maximum returns.
Overview
16
16
years of professional experience
1
1
Certification
Work history
EUC Architect/Product Manager
Societe Generale
Bangalore, India
08.2018 - Current
- EUC Architect / Product Manager, As a Workplace Architect/Design Authority
- I stand responsible for 360 degree view of Architecture Design, Business Case / TCO calculation, Service & Process design, User Experience Evaluation, Project Delivery, Quality and Conformity Audits, Road-Map Definition and Cost Optimization for the End Users, Managing Partners and Contractors
- Responsible for the Digital Workplace Place Services as Design Authority to produce Strategic Road-Map for the EUC stacks .
- Responsible of Creating High Level and Low-Level Design Documents aligning with
- Stakeholder / Business Partners requirements of multiple Regions and Multiple Divisions
- In collaboration with CIO Office, perform Service Quality & Process Efficiency Reviews, Propose and Put-in-place Remediation Plans
- Manage Hardware Road-Map with Vendors to ensure smooth transitions: Continuous Supply Chain
- Supervise strategic partners and subcontractors to produce low level design, build and deploy new IT Services
- Lead Workplace Service Project by participating design and appear in project steering committees
- Participate in corporate in Merger & Acquisitions as Lead Workplace Architect to prepare scenarios for EUC topics migration
- Collaborate with Global End User Computer Operations Team and vendor for Level 4 problem & escalation
- Follow market trends for major Digital Workplace Topics and identify opportunities bringing business value to Societe Generale with Vendor, suppliers, and partners for their Roadmap reviews.
- Managed design projects from concept development through to completion.
- Collaborated with project managers to coordinate and oversee the timely execution of construction projects.
- Conceptualised and designed architectural plans, integrating client specifications and functional requirements.
- Developed and managed fee proposals, resulting in successful bids and project acquisitions.
- Prepared design documentation for tender and construction purposes.
- Utilised 3D modelling software to create visual representations of architectural concepts for client review.
- Held client meetings to gather feedback and refine design concepts in real-time.
- Nurtured client relationships, fostering long-term partnerships and repeat business opportunities.
- Integrated eco-friendly solutions for sustainable building design and delivery.
- Presented detailed project plans to communicate design concepts to clients and stakeholders.
- Liaised with engineering teams to incorporate structural and technical considerations into designs.
- Established architectural vision and concepts in line with client needs.
- Negotiated with clients and suppliers to deliver cost-effective plans and solutions.
Senior Advisor
NTT DATA Services
Bangalore
05.2017 - 08.2018
- Engage with the customer as an enterprise architect and identify the vision and road-map of the customer on Digital Journey and specific technology requirements on End User space
- Gather, Assess, design, Build and drive implementation of End-user technologies stack and architecture based on customer environment and Industry leading solutions for the customer
- Participate to develop and manage architecture governance structure based on business, IT strategies as relevant for End User Services
- Provide consulting service to the customer on End-User Technologies trends and defining a future road-map
- Consult project teams and align infrastructure architecture assignments and identify need to modify the design if any to attain project requirements
- Stitch solution across multiple technologies and drive consultants from various technology streams to work in collaboration towards the project technical and business goals
- Drive the next level Consultants and architects providing directions to achieve the end to end solution for the customer
- See the bigger picture as an enterprise architect and ensure that the right solution is proposed to the customer requirements to help achieve his business goals
- Review and drive to ensure all technical documentation (HLD, LLD, etc.,) are of industry standards before submitting to the customer
- Be part of the customers Enterprise Architecture Board, participate and propose industry best solutions
- Expertise in setting up, configuring, deploying and support AWS/VDI throughout the enterprise
- Diagnoses and troubleshoots problems with Virtual AWS workspaces, software, communications devices within established procedures, responds to End User requests for technical support and assistance
- Ability to learn new technology/ domain very quickly
- Dedicated team player, high energy levels and passion for meeting commitments.
Associate Architect
TAT Consultancy Services
Bangalore
12.2015 - 05.2017
- Developed productive relationship with customers and key point of contact for customers regarding business service issues and escalations
- Monitor and control expenses, by leading account service team to ensure timely delivery
- Identified gaps and developed corrective and strategic account plan
- Leading a core infrastructure team
- Managing and planning for upgrading and implementing SCCM infrastructure
- Providing L3+L4 level of support for all Infrastructures related issues
- Performed feasibility and design studies for assigned project
- Developed architectural specifications for application projects
- Prepared data models and drawings to support system architecture
- Ensured to complete the assigned project within assigned schedules and budgets
- Reviewed and recommended improvements to existing system architecture
- Assisted in implementing cost control initiatives.
Consultant
Microsoft India Pvt. Ltd
Bangalore
08.2014 - 12.2015
- Having proficient knowledge on customer and partner business and IT environment and have demonstrated skills designing and developing technology in area(s) of specialization to solve business problems
- Participates in the delivery of complex solution as technical individual contributor or as a team member under coaching/guidance of senior team members
- Having Strong knowledge of the Software Development Life Cycle methodology
- Technical design, development, and implementation decisions on the use of technology in area(s) of specialization
- Working with Leads to map solution and technical information to customer's context
- Working with Leads on areas of local prototype, or proof of concept, to test solution
- Has Ability to understand and analyze issues and uses judgment to make decisions
- Having Strong problem solving & troubleshooting skills
- Responsible for self-development according to professional development plan
ITC Infotech
Bangalore
08.2014 - 12.2014
Technical Lead
Unisys
11.2012 - 08.2014
HCL InfoSystem
10.2011 - 11.2012
Wipro Infotecth, EMBEE
09.2010 - 10.2011
Lecture
Academy Of technocrats
02.2008 - 08.2010
Education
Bachelor - Computer Application
Skills
● Engineering
● Stakeholder Management
● M365 Suite
● IT Cloud Infrastructure
● IT Process Management
● Cloud & Mobility Strategy
● Architecture
● Contract Management
● Mobile Device Management
● Agile Transformation
● Risk Management
● Customer Relationship
● Change Management
● People Management
● Vendor Management
Accomplishments
- Collaborated with team of 15 in development of Multiple Projects.
- Achieved an overall savings of ~3 Million Euros by strategizing cost optimization across People, Process and Technologies through streamlining IT asset's/technologies/processes/upskilling along with Cloud Infrastructure migration Received Societe Generale's prestigious Global “Service, Delivery, Quality & Excellence Award” in 2021 from the DWS Head for driving teams in contributing to Mission/Business Critical accounts in Global Technical Services Received Award of Excellence for achieving best operations delivery while working for Microsoft Ltd
Certification
Product Management Basics Certification from United Latino Students Association!
Cybersecurity Architect Expert from Microsoft
Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft!
Microsoft Certified: Identity and Access Administrator Associate from Microsoft!
Microsoft Certified: Azure Administrator Associate from Microsoft!
Microsoft Certified Trainer - 2023- 24
Togaf
Certified Associate in Project Management
Languages
English
Fluent
Hindi
Native
Timeline
EUC Architect/Product Manager
Societe Generale
08.2018 - Current
Senior Advisor
NTT DATA Services
05.2017 - 08.2018
Associate Architect
TAT Consultancy Services
12.2015 - 05.2017
Consultant
Microsoft India Pvt. Ltd
08.2014 - 12.2015
ITC Infotech
08.2014 - 12.2014
Technical Lead
Unisys
11.2012 - 08.2014
HCL InfoSystem
10.2011 - 11.2012
Wipro Infotecth, EMBEE
09.2010 - 10.2011
Lecture
Academy Of technocrats
02.2008 - 08.2010