Biplab Roy
South 24 PGS,India
Summary
Seeking a position in an industry that would enhance my creative and technical skills thus allowing me to contribute towards organization growth.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work history
IT Officer
Suresafe Advisory PVT LTD
Kolkata
02.2025 - Current
- Installed new hardware, enhanced overall performance of systems.
- Enhanced system functionality by updating software and troubleshooting hardware issues.
- Upgraded obsolete systems in line with the latest technological trends.
- Diagnosed and troubleshot software and hardware faults in person and by phone.
- Maintained system security through regular testing and servicing.
Deputy IT Officer
Hi-Tech Film and Broadcasting Private Limited
01.2021 - 02.2025
- Supporting IT infrastructure
- Maintain IT equipment
- Coordinating with vendors for the procurement of IT equipment
- Getting desktop PCs assembled and Operating systems & other applications installed
- Troubleshoot basic hardware and network problem from user site
- Basic Switch / Router installation
- Handling Dialer Software and reports creation
- Maintaining data flow in dialer
IT Assistant
Okay Call Centre
01.2021 - 01.2022
- Worked as IT assistant at Okay Call Centre for 1 year
Education
12th grade -
W.B.C.H.S.E Board
10th grade - undefined
W.B.B.S.E Board
Graduation -
N.S.O.U.
/2023 -
Skills
- Networking
- Configure Network Connectivity
- Email Client Configuration
- LAN Cable Configuration
- Wireless Router Configuration
- Access-point Configuration
- Internet Connection Setup
- Network Troubleshooting
- Identify Active Components
- Identify Passive Components
- Test Active Components
- Test Passive Components
- Assembling a PC
- Disassembling a PC
- Hardware Troubleshooting
- Install Operating System
- Configure Operating System
- Windows
- Linux
- Remote Management Configuration
- Password Breaking
- Backup Taking
- System Restore
Languages
English
Upper intermediate
Hindi
Fluent
Bengali
Fluent
TEchnical Qualification
- Diploma in Hardware and Networking
- Diploma in Information Technology
Personal Information
- Date of birth: 03/07/01
- Gender: Male
Timeline
IT Officer
Suresafe Advisory PVT LTD
02.2025 - Current
Deputy IT Officer
Hi-Tech Film and Broadcasting Private Limited
01.2021 - 02.2025
IT Assistant
Okay Call Centre
01.2021 - 01.2022
10th grade - undefined
W.B.B.S.E Board
12th grade -
W.B.C.H.S.E Board
Graduation -
N.S.O.U.
/2023 -