Naresh Dommeti
IT SUPPORT OFFICER
Amalapuram
Summary
Highly motivated and technically proficient IT Support Officer with a strong background in network administration, system management, security, and troubleshooting. Skilled in installing, configuring, testing, and maintaining IT infrastructure, surveillance systems, and weighbridge technology. Proficient in networking technologies, security protocols, database management, and remote support tools to ensure optimal system performance and minimal downtime. Proactive problem-solver with strong analytical skills, excellent communication, and a collaborative mindset.
Overview
6
6
years of professional experience
4026
4026
years of post-secondary education
3
3
Languages
Work History
IT Officer
Core Green Sugars and Fuels Pvt Ltd
08.2021 - Current
- Network & Systems Management - Install, configure, and maintain computer hardware, software, and network infrastructure
- Security & Surveillance - Implement IT security measures to protect data, IT assets, and CCTV surveillance systems
- Infrastructure Deployment - Successfully deployed IT infrastructure for a new office/location within strict time and budget constraints
- Downtime Reduction - Reduced system downtime by 20% through proactive monitoring and preventive maintenance
- CCTV & Weighbridge Management - Oversee the installation, maintenance, and operation of CCTV surveillance and weighbridge systems
- User Support & Training - Provide technical support and training to staff, ensuring efficient system usage
- Procurement & Budgeting - Recommend and acquire IT equipment, cameras, and weighbridge components while optimizing costs
- Data Management & Compliance - Ensure proper data handling, storage, and security in compliance with company policies
- Project Management - Lead IT-related projects, including system upgrades, CCTV expansions, and infrastructure improvements
- Documentation & Reporting - Maintain detailed records for IT assets, security systems, and operational procedures
Network Technician
Excitel Broadband Private Limited
06.2019 - 07.2021
- New Network Connection Setup - Installed and configured new broadband connections for residential and business customers
- Router & Switch Configuration - Set up and optimized routers, switches, VLANs to enhance network performance
- End-to-End Network Deployment - Conducted on-site assessments, installed fiber and copper cabling, and tested connections
- CPE Installation - Installed and configured modems, ONTs, and Wi-Fi routers for seamless network integration
- Troubleshooting & Issue Resolution - Diagnosed and resolved network issues, achieving a 95% first-time success rate
- User Support & Guidance - Assisted customers with Wi-Fi optimization, security settings, and troubleshooting
Education
Diploma - Electrical and Electronics Engineering
SRI YVS & BRM POLYTECHNIC
05.2015
Secondary School Certificate -
SRI VANI CONVENT HIGH SCHOOL
03.2010
Skills
Networking
System Administration
Hardware Proficiency
Remote Support Tools
Database Management
IT Security
Scripting
IT Infrastructure Management
Security & Surveillance
Weighbridge Management
Technical Support & Troubleshooting
System Performance Optimization
Procurement & Vendor Management
Project Leadership
Data Security & Compliance
Budget Management
Collaboration & Communication
Father's Name
Nageswara Rao
Personal Information
- Date of Birth: 01/30/95
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above-furnished information is true to the best of my knowledge and belief.
Key Skills Expertise
- IT Infrastructure Management - Deploy and maintain IT systems for optimal performance.
- Security & Surveillance - Implement IT security policies and oversee CCTV surveillance systems.
- Weighbridge Management - Ensure accurate operation and maintenance of weighbridge systems.
- Technical Support & Troubleshooting - Provide hands-on support for IT, CCTV, and weighbridge issues.
- System Performance Optimization - Monitor and improve system uptime and reliability.
- Procurement & Vendor Management - Assess and acquire IT equipment efficiently.
- Project Leadership - Lead IT projects from planning to execution.
- Data Security & Compliance - Manage and secure data while ensuring compliance.
- Budget Management - Optimize IT-related expenses for cost-effectiveness.
- Collaboration & Communication - Align IT strategies with business goals.
Timeline
IT Officer
Core Green Sugars and Fuels Pvt Ltd
08.2021 - Current
Network Technician
Excitel Broadband Private Limited
06.2019 - 07.2021
Diploma - Electrical and Electronics Engineering
SRI YVS & BRM POLYTECHNIC
Secondary School Certificate -
SRI VANI CONVENT HIGH SCHOOL