BIPUL SINGH RAJPUT
SAP CONSULTANT
HYDERABAD
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and organizational goals. Multi skilled SAP Professional with 13.5+ years of experience. Expertise in SAP Order to Cash applications with integration with SAP MM, FI, WM modules. Well versed in new Digital technologies – Machine Learning and Artificial Intelligence.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
6
6
Certifications
Work History
SAP SERVICE DELIVERY LEAD
TATA CONSULTANCY LTD.
HYDERABAD
02.2019 - Current
- To enhance the user experience by ensuring the smooth delivery of services that meet and exceed customer demands
- To maintain high performance levels for service-related processes, and implementing improvement and automation activities wherever necessary
- To ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
- To take accountability for service delivery performance, meeting customer expectations, and driving future demand
- To prepare RFPs and SoWs with effective resource utilization
- To take ownership of critical incidents/developments, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- To participate in team-building activities to enhance working relationships.
SAP MODULE LEAD
TATA CONSULTANCY LTD.
HYDERABAD
07.2016 - 01.2019
- To collaborate with customer & Analyse Business Requirements
- To perform feasibility Analysis & Efforts estimation
- To Prepare High level Design & Execution Plan, collaborating with Technical teams along with Test strategies
- To manage team across other modules, task delegation and monitoring
- To Suggest Process Improvements, Automation contributing to additional revenues
- To support 24*7 across all regions and maintaining all SLAs within iOS standards
- To get Well versed with OTC Automotive specific processes- CSA, JIT, Mcquiladora
- To provide solution for label management related issues
- To increase customer satisfaction by resolving issues
SAP OMBP LEAD
INFOSYS LTD.
HYDERABAD
04.2011 - 06.2016
- Focus Area Lead for OMBP track- led team of 4-5 members, facilitate smooth execution of their day-to-day activities, conduct periodic team meetings and track status at every step
- To capture AS-IS processes during Blueprinting sessions- Getting sign off from Business Experts on Requirements Gathered and prepare Efforts estimation
- To check with Process Design Authority team for the Functional/TechnicalDesign Specifications
- To prepare prototype in Development box and preparing Solution Options and getting documented and signed-off in SAP SOLMAN
- To prepare Test planning and provide Service Management hand over training to Key Users and Third party
SOFTWARE ENGINEER
INFOSYS LTD.
PUNE
07.2007 - 05.2009
- Role included to understand the Basics of Banking and then to test and raise the defects in Finacle e-Banking module
- To prepare Test Plan and testing in various phases - Module, Integration, System and Sanity Testing
- To coordinate with different teams in Finacle as Core, e – Banking, CRM etc.
- To find the scope for the automation of the testing process for e-Banking testing perspective
Education
Master of Science - Machine Learning & Artificial Intelligence
LIVERPOOL JOHN MOORES UNIVERSITY
UK 09.2019 - 09.2022
POST GRADUATION DIPLOMA - Machine Learning & Artificial Intelligence
IIIT
BANGALORE 09.2020 - 08.2021
MBA - MARKETING AND FINANCE
IMT
GHAZIABAD 07.2009 - 03.2011
BE - ELECTRONICS AND COMMUNICATION
RGPV
BHOPAL 08.2003 - 06.2007
Skills
Service delivery
Certification
Professional Scrum Master 1
Additional Information
- Experience in SAP ECC 6.0 upgrade from ECC 4.7
- Divestiture and Acquisition for Tier 1 Auto Company
- openSAP Courses completed – Data Science with SAP, Rise with SAP
- Well versed with Python and ML/AI Concepts
- Summer Internship in Hindustan Coca-Cola Beverages Pvt. Ltd. ensuring Stock availability index more than 95% at the Depot for each SKU
- Test Management Tool: HP Quality Centre, HP ALM
- Methodologies: SDLC, ASAP, SAP ACTIVATE
- Change Management Tool: SAP SOLMAN, Charm tool. Service Now
Timeline
POST GRADUATION DIPLOMA - Machine Learning & Artificial Intelligence
IIIT
09.2020 - 08.2021
Master of Science - Machine Learning & Artificial Intelligence
LIVERPOOL JOHN MOORES UNIVERSITY
09.2019 - 09.2022
Professional Scrum Master 1
06-2019
PRINCE2 Foundation & Practitioner
03-2019
SAP SERVICE DELIVERY LEAD
TATA CONSULTANCY LTD.
02.2019 - Current
SAP S/4 HANA SALES 1610
10-2018
SAP MODULE LEAD
TATA CONSULTANCY LTD.
07.2016 - 01.2019
SAP Order Fulfillment - ERP 6.0 EHP5
12-2015
ITIL V3 FOUNDATION
08-2012
SAP OMBP LEAD
INFOSYS LTD.
04.2011 - 06.2016
CIPM by PMA
02-2011
MBA - MARKETING AND FINANCE
IMT
07.2009 - 03.2011
SOFTWARE ENGINEER
INFOSYS LTD.
07.2007 - 05.2009
BE - ELECTRONICS AND COMMUNICATION
RGPV
08.2003 - 06.2007
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