Open To Work
Bishal Shaw
Howrah
Summary
Dedicated bell attendant with strong skills in guest interactions, luggage management, and problem resolution. Committed to enhancing guest experiences through teamwork and a positive attitude.
Overview
11
11
years of professional experience
Work History
Bell Attendant
Ozen Mansion
Kolkata
11.2024 - Current
- Welcomed guests to the hotel in a polite and friendly manner, cultivating an excellent first impression of the hotel.
- Trained new bell attendants, sharing knowledge and best practices.
- Explained operation of TV remote, heating and cooling system and WiFi access for guests to understand and access hotel room features.
- Managed luggage storage for early arrivals and late departures, enhancing guest convenience.
Bell Boy
The park Kolkata
Kolkata
02.2021 - 09.2024
- Managed luggage storage for eedg arrivals and late departures, enhancing guest convenience.
- Facilitated room changes and managed luggage during the process for guest convenience.
- Provided concierge services, recommending dining and entertainment options.
Bell Boy
Aauris kolkata
Kolkata
03.2015 - 01.2021
- Facilitated room changes and managed luggage during the process for guest convenience.
- Compiled daily activity logs, detailing guest interactions and feedback.
- Monitored entrance and lobby areas, ensuring a welcoming environment for all guests.
- Delivered guest luggage to rooms promptly, guaranteeing a smooth check-in process.
Education
Certificate of Higher Education - Secondary passed, Higher Secondary Passed
South Duillya High School
Andul 01.2012 - 01/2014
Skills
- IDS
- OPERA Basic knowledge
- Check in and check out
- Problem resolution
- Luggage management
- Guest interactions
- Welcoming guests
- Teamwork
- Positive attitude
- Guest services
Personal Information
- Passport Number: W9276272
- Date Of Issue: 01/17/23
- Father Name: Prakash Shaw
- Date of Birth: 06/03/1994
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Hobbies and Interests
- Movie and series watching
- Football
Additional Information - Awards
Best Grooming Award, 2019-2020, Aauris Hotel
Languages
Bengali
First Language
English
Advanced
C1
Hindi
Proficient
C2
Disclaimer
I solemnly declare and confirm that the above information furnished is true to the best of my knowledge.
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
₹0/hr - ₹1000/hrTimeline
Bell Attendant
Ozen Mansion
11.2024 - Current
Bell Boy
The park Kolkata
02.2021 - 09.2024
Bell Boy
Aauris kolkata
03.2015 - 01.2021
Certificate of Higher Education - Secondary passed, Higher Secondary Passed
South Duillya High School
01.2012 - 01/2014