Bishnu Suman

Experienced Hardware Engineer & Manual Tester with a strong background in Ultrasound system maintenance, troubleshooting, and Verification & Validation (V&V) within a development center. Skilled in hardware diagnostics, electrical circuit analysis, and lab management, ensuring optimal system performance and reliability. Expertise in manual software testing, verifying system requirements, and conducting formal verification of production defects. Adept at system calibration, preventive maintenance, and assembling test fixtures for product testing. Proven ability to manage test labs, enforce compliance policies, and support cross-functional engineering teams through rigorous troubleshooting and validation processes.

Key Responsibilities:

• Ultrasound System Maintenance: Installation, calibration, and troubleshooting of Ultrasound machines to ensure optimal functionality
• Hardware Troubleshooting: Expertise in diagnosing and resolving component- and board-level hardware issues
• Lab Management: Overseeing lab activities, including equipment setup, maintenance, and inventory management
• Preventive Maintenance: Conducting routine inspections and calibrations to maintain system efficiency
• Technical Support: Assisting development teams with system-related issues and providing technical guidance
• Documentation & Reporting: Maintaining detailed service logs, test reports, and issue tracking for continuous system improvement
• Software Verification & Validation (V&V): Conducted manual software verification & validation based on system requirements and specifications
• Supporting software testing processes by ensuring hardware compatibility and performance
• Performed formal verification of defects, enhancements, and software releases

Field Service Engineer with extensive experience in installation, troubleshooting, and maintenance of medical imaging equipment, including Ultrasounds, X-Rays, and C-Arm machines. Adept at providing exceptional customer support and application training. Strong expertise in hardware troubleshooting, electrical circuit analysis and lab management.

Roles and Responsibilities:

• Installed, maintained, and serviced Ultrasounds, X-Ray, and C-Arm machines at hospitals and medical facilities
• Provided software and hardware application training to customers
• Conducted preventive maintenance and calibration to ensure equipment reliability
• Led troubleshooting efforts, including component and board-level servicing
• Managed Annual Maintenance Contracts (AMC), ensuring minimal downtime for clients
• Assisted engineers and customers with remote and on-site technical support